Loyal, the healthcare consumer experience company, creates AI powered digital engagement software that improves access to care, supports administrative efficiency, and drives patient loyalty. Loyal’s platform provides health systems with a complete set of digital front door applications that allows patients to search, chat, schedule, and guide themselves to the answers they are seeking, all while delivering a cohesive brand experience. Loyal’s applications seamlessly integrate with a health system’s website, EHR, CRM, and other digital technologies. Loyal’s deep understanding of healthcare consumer intent and clinical taxonomy, combined with a conversational, consumer first approach, allows health systems to connect with their patients, guide them to the appropriate care, and empower them to be healthier individuals.
Loyal has partnered with 30+ health systems and 250+ hospitals across the U.S. to transform the healthcare consumer experience. For more information please visit loyalhealth.com.
Using powerful AI-driven algorithms, Guide helps patients along every step of their online journey, from choosing a doctor, finding the nearest location, or even applying for a job. Finally, a web chat solution that actually provides one.
For most consumers, the search for a healthcare provider is a frustrating maze of bewildering choices and unanswered questions. They want to hear what other patients have to say in order to make a decision with confidence. With Loyal’s Empower solution you have the tools to do just that - empower the patient and provide a solution.
AVIA Connect is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, match scores, report generators, peer reviews, and market insights.
AVIA Connect is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.
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