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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Buoy Concierge
Buoy Concierge

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Conversa
Conversa

0 review

Categories

Solutions

Description

Product Description:
Buoy provides employers two products: 1) an A.I. chat bot that patients can chat with 24/7/365 to help them assess their symptoms, and triage them to an appropriate care setting given their unique history, presentation, and location and 2) a personalized dashboard that brings together the right services, networks and tools for the individual logged into Buoy.
About Buoy:
Buoy provides a personalized all-in-one platform to help guide consumers back to health. Whether it's chatting about symptoms with Buoy Assistant to get help in the moment of sickness or researching benefits through Buoy Dashboard, Buoy is available 24/7 to help make self-diagnosis and navigating the healthcare system simple and easy. For employers, Buoy can be custom configured to surface benefits information and wellness programs, guide employees to in-network providers, and fully integrate with other health portals. The company was founded in 2014 and is headquartered in Boston, Massachusetts.
Product Description:

Conversa offers an industry leading Automated Virtual Care and Triage™ platform that enables health systems to remotely monitor, analyze and communicate with patients and healthcare consumers at scale—for chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, and many other use cases. The platform automates care where possible, identifies at-risk patients and provides digital triage to higher levels of care for those patients when necessary, e.g., phone calls, telehealth, e-visits or scheduling in-person consults.

About Conversa Health:

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit conversahealth.com, follow @ConversaHealth or text HELLO to 77877.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
A typical end-user is an individual who is experiencing health concerns, or that individual's parent or caregiver.
Description:

Chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, COVID and many other use cases. Example: Conversa integrates remote patient monitoring (RPM) and other devices to incorporate vital signs and biometrics into its automated digital pathways where needed. Seeking to care for lung transplant patients better at home to avoid exposure to coronavirus, UCSF integrated a Conversa chat program with a home spirometry kit to detect early signs of declining lung function.

Pediatric use cases:

Pregnancy Support Program Support pregnant women via education, collecting patient concerns, and steering 

to health systems services


First Year Parents Program - Educate on topics that come up at regular appointments, collect health status and concerns, and increase care coordination across health systems

Also Pediatrics programs around obesity, anxiety, depression, nutrition.

Users:

Healthcare consumers on behalf of the Health System, Health Plan

EHR Integrations

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

None provided

Hardware Compatibility:

Other

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:
Buoy Health has a user base of 6 million + annually, which has created a significant data asset about patient behavior. These data are difficult for health systems to access, because they represent the moments before someone has decided whether to seek care.
Differentiators vs Competitors:
Different from competitors, Buoy is a true tech-enabled service. We do not offer direct clinical services (i.e. telemedicine) as part of our solution, significantly reducing implementation and ongoing service delivery cost, and enabling health systems to own the patient relationship. Additionally, our algorithm is differentiating feature of Buoy, making us a more comprehensive and trustworthy service for millions of end-users.
Differentiators vs EHR Functionality:

CB Insights, technology market intelligence company, issued a new report ranking Conversa Health tops (among 200 companies reviewed) in the “leader” category of its analysis of companies providing artificial intelligence-enabled chatbots for self-triage. Conversa scored highest in CB Insights’ analysis on both “ability to execute” and “market strength.” https://conversahealth.com/automated-self-triage/.


With Conversa Connect™, its proprietary patient profiling and health signals engine, and its extensive library of Virtual Care programs, Conversa enables healthcare organizations to serve automated, personalized doctor-patient conversation experiences around chronic condition management, post-hospital discharge, pre- and post-surgery, medication adherence, consumer health education and lifestyle health coaching.

Differentiators vs Competitors:

More impactful results than others

  • Improved patient satisfaction: 97% of patients feel Amwell-Conversa helps them manage their care
  • Better patient engagement: 87% of patient feel more connected with following their care plan
  • Reducing procedure show rates: Over 70% reduction in colonoscopy no shows
  • Care team satisfaction: 82% of care team members recommend using Amwell-Conversa with their patients
  • Reducing hospital readmission: ~32%+ reduction in readmission rates among Medicare patients
  • Improved treatment adherence: 89% reduction in premature treatment among cancer patients

And more third party validation than other competing companies https://conversahealth.com/best-remote-diagnostics-company/

Keywords

Images

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Videos

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Conversa Overview - Better Conversation. Better Care.

Downloads

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Company Details

Founded in 2014

Founded in 2014

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