Despite the growing demand for online appointment scheduling, there remains a large population that lacks the technical ability needed to schedule online. With Odoro’s Interactive Voice Response (medical IVR) appointment scheduling solution, every patient can enjoy the convenience and accessibility of self‑scheduling regardless of their technical ability. To schedule using medical IVR, patients simply call their provider’s scheduling line, and when prompted use their phone’s keypad to enter the details of the appointment. SchedLogic, Odoro’s rules-based engine, uses patients’ responses and patient data as well as the healthcare organization’s unique scheduling rules to match each patient with the optimal provider and appointment. -Improve Patient Access: With IVR appointment scheduling, patients who prefer scheduling over the phone can do so with no wait time and no rush. -Optimize Patient-Provider Matching: Odoro’s SchedLogic™ technology instantly matches patients with the optimal appointment based on both their needs and those of the health system. -Reduce Office Staff Workload: By automating the appointment scheduling process, Odoro’s IVR solution lowers costs and frees up office staff to provide better service to those who need immediate attention.

Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.

Cadence is designed to facilitate scheduling for outpatient and specialty clinics. Hospital administrative staff can use Cadence to book appointments and check arriving patients into the system.

Epic Systems Corporation is a healthcare-focused software company that develops and offers products to improve the health of people. The company’s products are used at community hospitals, academic medical centers, children's organizations, safety net providers, retail clinics, multispecialty groups, integrated delivery networks, rehab centers, and patients’ homes as well as in many other aspects. Epic Systems Corporation was established in 1979 and is based in Verona, Wisconsin.