Despite the growing demand for online appointment scheduling, there remains a large population that lacks the technical ability needed to schedule online. With Odoro’s Interactive Voice Response (medical IVR) appointment scheduling solution, every patient can enjoy the convenience and accessibility of self‑scheduling regardless of their technical ability. To schedule using medical IVR, patients simply call their provider’s scheduling line, and when prompted use their phone’s keypad to enter the details of the appointment. SchedLogic, Odoro’s rules-based engine, uses patients’ responses and patient data as well as the healthcare organization’s unique scheduling rules to match each patient with the optimal provider and appointment. -Improve Patient Access: With IVR appointment scheduling, patients who prefer scheduling over the phone can do so with no wait time and no rush. -Optimize Patient-Provider Matching: Odoro’s SchedLogic™ technology instantly matches patients with the optimal appointment based on both their needs and those of the health system. -Reduce Office Staff Workload: By automating the appointment scheduling process, Odoro’s IVR solution lowers costs and frees up office staff to provide better service to those who need immediate attention.

Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.

Clairvia leverages intelligence to analyze data from multiple streams (Electronic Health Record, Admit Discharge Transfer, Human Resources, and others), to objectively forecast demand for staff based on individual patient condition and assign the most competent caregiver.

Cerner Corporation is a supplier of healthcare information technology solutions, services, devices and hardware. Cerner solutions optimize processes for healthcare organizations. These solutions are licensed by 9,300 facilities globally, including more than 2,650 hospitals; 3,750 physician practices 40,000 physicians; 500 ambulatory facilities, such as laboratories, ambulatory centers, cardiac facilities, radiology clinics and surgery centers; 800 home health facilities; 40 employer sites and 1,600 retail pharmacies. It operates in two segments: domestic, which includes revenue contributions and expenditures associated with business activity in the United States, and global, which includes revenue contributions and expenditures linked to business activity in Argentina, Aruba, Canada, Cayman Islands, Chile, Puerto Rico, Saudi Arabia, Singapore, Spain and the United Arab Emirates. On May 23, 2011, it acquired Resource Systems, Inc. On October 17, 2011, it acquired Clairvia, Inc.