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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Docent Health
Docent Health

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Categories

Solutions

Description

Product Description:
Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.
About Docent Health:
Docent Health's mission is to help health systems build and retain lasting patient relationships. Docent helps organizations embrace and deliver a consumer-centric approach to healthcare. Docent’s tech-enabled service combines digital and human interactions to guide ALL patients and accommodate their specific needs and preferences. With Docent, health systems can provide differentiated services to their patients and referring providers, becoming a preferred destination for empathic care.

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Clients

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Use Cases

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EHR Integrations

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Client Types

Differentiators

Differentiators vs EHR Functionality:

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Keywords

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Company Details

Founded in 2015

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