50% of patient admissions are initiated in the ER, yet satisfaction is low. LifeLink conversational bots improve the patient experience from orientation through discharge, and beyond. In emergency care settings, where high acuity patients have limited time with providers and no formalized follow-up, natural and intuitive engagement is key. To succeed, healthcare providers must interact with patients where they spend their time — on mobile devices.

LifeLink is the conversational engagement platform for healthcare. We work with some of the largest healthcare systems and pharma companies in the country to reach their patients on mobile and messaging, with personalized, natural, and contextual conversations. LifeLink chatbots automate thousands of high-value patient touchpoints before, during, and after healthcare visits, resulting in improved operational efficiency, increased customer satisfaction, and superior brand loyalty.