IHD's Transition Care Program (TCP) offers a one-on-one patient engagement approach to ensure a patient’s transition from an acute care hospital to their home, or place of care, is cohesive and seamless for a period of 30 days post discharge. The primary goal of the Transition Care Program (TCP) is to coordinate required clinical services post discharge, remove any barriers that impact accessing timely follow up care and foster patient compliance with discharge orders to improve quality outcomes. The key component to the success of the TCP program is having a comprehensive focus that addresses both the medical and social aspects (Social Determinants of Health) the patient may face. Ultimately, the goal of the TCP program is to connect patients with the appropriate outpatient provider setting, caregiver, provider (s) and community resources resulting in increased patient compliance, reduced hospital/ER utilization and improved patient outcomes.

Innovative Healthcare Delivery (IHD) improves quality outcomes and reduces costs for health plans, hospitals, corporate employers and self-insured clients utilizing a high touch, patient centric non-clinical approach. We specialize in simplifying and personalizing the healthcare experience for every patient, every time. We identify Social Determinants of Health barriers and address them in a meaningful way to improve quality of life and medical outcomes while creating a better patient experience. Our organization is committed to the effective delivery of programs that assist Employer Groups, Self Funded Plans, Fully Insured Plans, State and Federal Plans and Hospitals. Our programs are designed to complement existing resources available in the market and foster a comprehensive approach to patient care through a cohesive delivery system. The end result is a patient base that is engaged, educated and empowered to make better healthcare decisions.

Health Hero Employee Engagement & Wellbeing allows teams of any size to create fun and engaging well-being activities and challenges that bring your team and peers together in a fun and healthy work environment. The app is accessible from your browser, tablet, and smartphone. Health Hero for Teams is the only product in the marketplace that brings well-being and employee engagement into the Microsoft Teams ecosystem.

To install, visit: https://appsource.microsoft.com/en-us/product/office/WA200001405?tab=Overview 

Health Hero is AI-Powered Telehealth; Helping hospitals, employers, and health systems build end-to-end health engagement with community organizations to address Social Determinants of Health. Health Hero assists hospitals and organizations with the ability to provide well-being and engagement solutions for returning to work, COVID-19 symptom checking, safety and security, mental health, community well-being, and deliver social determinants of health. We close the loop on social service referrals: We work directly with our community-based partners so hospitals and health systems can effectively manage the full spectrum of patient needs and care, ensuring accountability and assurance that the referral loop is closed. How We Make a Difference: Patient and Employee Outreach Simplified: Use text, voice, and/or email messaging to monitor patient behavior and provide more targeted automated outreach that feels “superhuman”. Relevant Workflows: Return to work, COVID-19 symptom checking, and safety & security workflows to support patients, employees, and community members. Reduce Patient No-Shows: Reduce no-shows through automated text and phone call reminders, while also offering telemedicine options. Telemedicine can help you optimize your appointment schedule and get more patients in and out of your office on time. Whole Person Management Care: Health Hero aims to support the whole person in one comprehensive solution integrating data sources that measure a person’s social determinants of health (SDOH). Identify service gaps and at-risk populations: Generate insights with our customized health risk assessment questionnaire to enable early interventions.

Multichannel delivery of health services via web, mobile, chatbots, text messages, and automated phone calls.