HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores.
✓ Reduces patient wait times
✓ Know where patients are AT ALL TIMES
✓ Reduces registration wait times
✓ Messaging platform – keeps family members informed
✓ Centrally manage multiple sites using real-time dashboards
✓ Visibility across the enterprise for ALL clinicians & associates
✓ Improve patient satisfaction scores
✓ Real-time communication across All departments
✓ Notify porters, clinicins, & staff regarding patient satatus and needs via pagers and smart phones
✓ Link valet service to discharge process
✓ Match patient needs with registrar skills (e.g. financial counseling, language, balance owed)
✓ Proactively manage staff with real-time alerts
✓ Improve throughput & financial performance
