The Platform:
- Provides a central portal where patients can schedule a telemedicine visit with any participating provider.
- Patients can look up their provider either by practice name or provider name.
- They are provided a calendar of times that the physician has blocked off to provide telemedicine or phone based visits.
- Physicians receive a notification of scheduled visits and have a dashboard for initiation and management of visits.
Features:
- Online Assessment & Qualification of patients requiring COVID screening.
- Online Scheduling of COVID visits and standard office visits.
- Demographic capture to identify the patient prior to the visit.
- Worklist for providers to know who is scheduled and if they prefer a telemedicine or telephone based visit.
- Electronic lab ordering module integrated with both LabCorp and Mako Medical.
Patient
- Patient accesses the website and selects their Provider
- Patient inputs basic demographics (name, dob, email, and mobile phone)
- If a COVID visit is requested the patient answers “criteria” questions and answers are real-time scored by the platform.
- Patients are offered the schedule calendar for their Provider.
- Upon selecting a date and time the patient receives by email and text a confirmation which can be printed or resides on phone.
- At the scheduled time, patients launch the telemedicine session from their computer or smart device and wait for the Provider to “seat” them.
Provider
- Provider clicks on account activation link from e-mail and provides the days and hours they are setting aside for telemedicine visits.
- Provider receives e-mail or text notification whenever a patient schedules a new visit.
- Provider logs in to the dashboard to see all upcoming visits and whether they are telemedicine or telephone.
- Provider initiates visit and then grants entry to the patient when they are ready for them.
- Provider performs all documentation within their EHR.
