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Description
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Use cases
EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
COVID-19 Screening
COVID-19 Screening

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Loyal Platform
Loyal Platform

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Categories

Solutions

Description

Product Description:
The Platform: - Reduces time spent and materials exchanged decreasing the risk of infection - Captures assessments in advance and prevents Residents from appearing who don't meet the criteria. - Fosters the collection of additional data for mining and analytics. - Automates results notification decreasing required staffing needs and increasing focus on resident care. Features: - Online Assessment & Qualification of state residents requiring COVID screening, including prioritization based on capacity. - Online Scheduling of COVID Screening at available locations (mobile, labs, doctor’s offices, etc) to eliminate significant wait times, surges, and lines. - Demographic capture to eliminate the need to fill out paper or electronic forms at the screening location. - Worklist for screening staff to know who should be arriving within scheduled times and documentation that will associate the collected sample to the resident. - Processing of Screening and lab activities, including follow ups in the event the initial testing is Respiratory Pathogen Profile preceding COVID. - Automated notification to the resident (and others as required) of the screening result. State Resident - Resident, along with family member,, access the website and inputs basic demographics (name, dob, email, mobilie #, and name of Primary Care Provider) - Resident answers “criteria” questions as established by the screening entity - Questions are real-time scored by “platform” based on scoring criteria set by the screening entity. - Residents determined not to qualify are emailed & texted information instructing that if they continue to develop symptoms to revisit the website (video & instructional). Optional text campaign to continue to educate and follow-up with residents not qualifying for testing today. - Residents determined as qualifying for a screen are provided either a drop-down list of screening locations, or may provide a zip code to present potential locations - Upon selecting a location residents are offered the schedule calendar for that screening location. - Upon selecting a date and time resident receives by email and text a confirmation which can be printed or resides on phone. - Residents arrive at the mobile screening site with confirmation in hand at the appropriate date, time and place. - Resident presents the order confirmation to the sample collector Screening Entity notifies residents of results and next steps when results are received from Lab. - Platform performs analytics by comparing previous question responses to test results. Screening Entity Staff - Screening Entity receives next day requisition orders and prints schedules by location label sheets. - Requisitions possess a Label that can be pulled off and includes resident name, date of birth, and a barcode that will correlate to the Platform’s order database. - Screening Entity provides daily printed requisitions to the Specimen collector to verify arrivals. - Resident pulls up to the collector and presents confirmation. - Collector pulls the appropriate requisition and affixes the label to the swab container after collecting samples. - Collector places labeled swab containers and signed requisition into an individual sealed plastic bag to be delivered to the lab. Laboratory Process - Receives bag and removes requisition and sample. - Scans barcode on swab container. - Run covid screening test. - Sends results to both Screening Entity and Platform’s database.
About Recovery Platform:
The Recovery Platform is a substance use specific platform that facilitates and guides physician and patient compliance when practicing Medication Assisted Treatment (MAT). It integrates easily with the physician's electronic health record (EHR) and leverages its concierge-like patient functionality to expand access and privacy for opioid treatment to more patients. The platform allows providers to conduct automated searches and analysis of the PMP, view and follow SAMHSA-compliant workflows, efficiently chart patient improvement, order tests and obtain results from the lab, and view a reporting dashboard of patient activity. Patients can self-schedule to their providers and counselors for their platform embedded telemedicine visits which will increase access and privacy and reduce no-show appointments.
Product Description:

Loyal provides an end-to-end consumer health platform that integrates deeply with a health system’s core ecosystem, including your EHR and revenue cycle management system. It streamlines care, allows providers to transform operations and creates a unified patient engagement strategy for active, dormant, and untouched patients.

When the Loyal platform is fully implemented within your health system, we can touch every part of your patient’s journey – from researching care with the most appropriate provider, to scheduling appointments, and throughout post-care communication and follow-ups – all through connected digital touch points.

Understanding that every system has different needs, we offer a variety of solutions that can be outfitted to meet your care delivery model, depending on where your patient sits in their journey. Powering the system is our Enterprise OS, which consists of three core elements: Data management, which powers the front-end patient experience; a CRM platform that creates a 360-degree view of your patients and related communications supporting their care; and Insights, which is where machine learning comes into play. 

These elements help you understand your health system’s supply and capacity across the organization – from availability at every clinic to every provider location. Our platform also allows customers to apply machine learning algorithms on top of these data sets. This marries your patient’s need for the right care at the right time in their journey, with where your health system has the capacity. When this happens, your health system can operate at its highest capacity and your patients can receive the care they need. 

About Loyal:

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Attract

With a focus on patient attraction and meaningful engagement, Loyal’s platform provides digital solutions for your health system that sit at every stage of the patient journey. This end-to-end support helps ensure your providers, locations, and overall systems can maintain their reputation across first- and third-party sites.

Solutions

  • Reputation Management
  • Acquistion - HRAs

Access

As patient consumerism mounts, patients are often discouraged by systems that make accessing care more difficult. Whether a patient needs to identify and locate a provider, schedule an appointment, or simply ask a question, an integrated and easily accessible solution that meets them where they are is paramount to ensuring patients are getting the care they need, when they need it. 

Solutions

  • Care Search
  • Scheduling
  • AI Chat

Prepare

Preparing patients ahead of their appointment is key to reducing no-shows and improving both their experience and their outcomes. But no shows are inevitable if there aren’t processes in place to reach patients via preferred communication channels. Loyal’s platform not only helps identify the best channel for communication, but automates confirmations and rescheduling, while also increasing provider efficiencies to give back time to spend with patients directly.

Solutions

  • Appointment Reminders

Post Care

A patient’s relationship with their provider doesn’t – and shouldn’t – stop the moment they wrap up an appointment. Loyal’s solution helps to ensure a healthy recovery process with positive outcomes and continued communication throughout their care journey, especially if it involves acute-care needs. These communications can also help collect and analyze patient feedback for your organization.

Solutions

  • Care Follow Up
  • Referrals
  • Care Coordination

Retain

Loyal helps your health system continuously engage and communicate with patients throughout their entire lifetime of care, across every care setting. Loyal’s goal is to help your patients lead healthier lives and instill a sense of loyalty – meaning they will continue returning to you for their care. Understanding how patients engage with the healthcare system is necessary to remain competitive and create long-lasting relationships, which ultimately benefit your practice. 

Solutions

  • Campaigns

Enterprise OS

The Enterprise OS is a single source of truth for managing payer and provider information. The goal is to give your organization access to accurate, updated, quality data and insights through three main data elements that power all the solutions above.

  • Data Management
  • CRM
  • Insights

Pediatric use cases:

Platform

Users:
  • Healthcare Consumers and Patients
  • Marketers
  • Clinical Operations
  • Contact Center
  • IT

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Athenahealth, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

The Loyal Platform eliminates point solution overload and siloed data. Loyal provides a true end-to-end solution that connects all the touchpoints across the customer journey. 

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2017

Founded in 2015

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