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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Roundtrip
Roundtrip

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Categories

Solutions

Description

Product Description:
Leveraging our core ride delivery model, we’ve expanded our product and service offerings to support transport of COVID-19 at-risk patients, contact tracking for driver and passenger exposures, and additional services including food delivery and staff transport. A COVID-19 Equipped Transportation Network: We’ve expanded our transportation network to include transportation providers with the policies, procedures and equipment to safely transport patients with a confirmed exposure, a presumptive positive status, or a confirmed COVID-19 diagnosis. Our platform now includes a native COVID-19 screening that is factored into our automated decision logic for trip assignments. COVID-19 Contact Tracing: For instances in which a passenger or driver's positive COVID-19 diagnosis is determined after transport, procedures leveraging our ride-level data capture allow us to quickly alert affected parties in a HIPAA-compliant manner. Minimizing time between a positive COVID-19 test and informing recent contacts limits driver and passenger exposure and reduces community spread. Rapid Deployment Support: We’ve modified our platform implementation, transportation provider contracting and integration processes to enable healthcare organizations to get up and running in as little as 48 hours. Our goals are to ensure uninterrupted access to life sustaining treatments and optimized bed utilization through timely discharges and transfers, all while allowing front-line clinical staff to focus on patient care rather than ride logistics. Home Services: In addition to patient transportation, we’ve expanded our services to support food delivery through our clients’ partnerships with food banks, grocery stores and community resources. We’ve also expanded support for staff transportation, whether it’s providing in-home services to patients or simply going to and from work.
About Ride Health:
Ride Health is focused on streamlining transitions of care and eliminating transportation as a barrier to care. Ride Health’s web-based platform allows healthcare providers to coordinate transportation for high risk and underserved populations. Ride Health is re-imagining the legacy transportation management model by empowering decentralized care coordinators, social workers, nurses, and patients to schedule rides in a shared portal. Integrations with on-demand transportation services and non-emergency medical transportation (NEMT) companies enable a single transportation coordination solution with real-time visibility across vehicle types and service levels. The result is improved access to care, treatment compliance, and patient engagement that reduces no shows, eliminates delayed discharges, and avoids readmissions.
Product Description:

Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, such as EMR and CAD systems, enhance user efficiency and visibility substantially. With over 60 customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

About Roundtrip:

Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, like EMR and CAD systems, enhance user efficiency and visibility substantially. With over customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
Leveraging our core ride delivery model, we’ve expanded our product and service offerings to support transport of COVID-19 at-risk patients, contact tracking for driver and passenger exposures, and additional services including food delivery and staff transport.
Pediatric use cases:

None provided

Users:

None provided

Description:
  • Inpatient Care Coordination
  • Comm Centers/Central Dispatch
  • Outpatient Appointments
  • Member Benefits
  • Preferred Transportation Providers
Pediatric use cases:

None provided

Users:
  • Case managers
  • Social workers
  • Care management
  • Health plan professionals
  • Transportation vendors
  • Command Center agents
  • Front desk staff & unit desk clerks

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Roundtrip is not an EHR platform, however we do integrate with common EHR platforms like Epic. Our software is used by care coordinators to book patient rides with a network of transportation providers. By integrating with EHR platforms, the data pulls through more easily and accurate so that it is translated into the ride booking request automatically. 

Differentiators vs Competitors:
  • Transportation Company-Agnostic: Roundtrip is intentionally transportation company-agnostic, which provides the space for optimization based on the data without other incentive to route rides. Roundtrip does not require a joint venture with a health system or upfront investment in capital expenses such as trucks to launch.
  • Market-Aggregation: Roundtrip was designed to enable a transportation community, where multiple different transportation companies have access to the ride requests. This allows case managers to optimize patient flow by simultaneously accessing numerous transportation vendors at once, not just automating a single phone call.
  • Tech Enabled Service: Roundtrip has a 24/7 navigation center to support rides and get authorizations, a transportation team to build networks, account teams to support long-term success of accounts and deep expertise to advise on transportation
  • Integration Centric: Roundtrip is designed with and for hospital staff to work within the health system workflows, including EHR integrations, CarePort & TigerConnect.

Health Equity

Keywords

Images

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Videos

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Downloads

No content provided

Alternatives

Company Details

Founded in 2016

Founded in 2016

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