Digital and live navigation for COVID-19 broad community communication at reduced cost; expedited launch within 72 hours; communicate timely local messages, reduce interruptions to clinical staff via triage & escalations, drive engagement in authoritative information, recommended telehealth, testing & patient portals

Docent Health's mission is to help health systems build and retain lasting patient relationships. Docent helps organizations embrace and deliver a consumer-centric approach to healthcare. Docent’s tech-enabled service combines digital and human interactions to guide ALL patients and accommodate their specific needs and preferences. With Docent, health systems can provide differentiated services to their patients and referring providers, becoming a preferred destination for empathic care.

The Lumeris Virtual Care Access Package provides COVID-19 specific models, analytics and services so payers and providers can prepare for COVID-19 impacts. It is designed to help organizations more effectively identify, prioritize and manage patients at risk for COVID-19, resulting in more efficient use of limited resources. https://www.lumeris.com/covid-19-response-solution/ The Lumeris Virtual Care Access Package solution consists of advanced analytics and services to support organizations through the COVID-19 crisis and beyond: • Health System COVID-19 Diagnostic and Reporting: Run and analyze scenarios to determine potential clinical, financial and operational impacts of COVID-19 to the enterprise for the short, medium and long term. • COVID-19 Predictive Analytics: Utilize COVID-19 predictive models to help identify, stratify and prioritize outreach and resources for those patients most at risk for hospitalization from COVID-19. This is an open source model available to the public: https://github.com/Lumeris-Health/Covid/blob/master/README.md • COVID-19 Patient Engagement Solutions: Leverage engagement resources through existing workflows to expand capacity through your own EHR, the MyPCP™ Stay in Touch outreach program or Lumeris Population Health Managers. This proactive support enables the PCP and care team to ensure that the most fragile patients are being monitored, providing peace of mind while increasing staff capacity to address office demands. Click here to learn more about the Stay in Touch program: https://www.lumeris.com/mypcp/home/

Lumeris is an accountable care delivery innovation company offering health systems, payers, and providers operational support, technology, and consulting services. Our innovative solutions help health care organizations design, build, operate, measure, and optimize any accountable care model to accomplish the Triple Aim Plus One: improved quality, cost, and patient and physician satisfaction.