How do you safely check-in patients and have them wait while maintaining social distancing? That’s where Jellyfish Health's Virtual Waitiing Room can help. With virtual check-in, automated queuing, and built in messaging via text or email, your patients can wait anywhere. Our easy-to-use and easy-to-install application can be up and running in under 24 hours. It does not require any integration to your EMR. Everything is configured in the Cloud and patients can start using it immediately. Our reporting and analytics help you manage wait times, and help provide visibility into your volumes on a day to day basis. This data can be critical for adjusting staffing levels as your volumes ebb and flow.

Fresh solutions to modern healthcare challenges. Our patient flow solution and wait time algorithm let healthcare facilities deliver exceptional patient experiences before, during, and after the patients journey. Jellyfish Health provides a patient communication platform that includes Patient Messaging (Appointment Reminders, Confirmations, Bulk Messaging, Co-pay collection, Image Capture, etc.) via text or email, Virtual Waiting Room (Get in Line, Self-check-in, Wait times/Place in Line, Journey Map), Patient Surveys, Questionnaires and Consents, plus robust Analytics for each of the modules. Giving your patients a consistent digital experience across all your facilities and service lines is simple and easy with the guidance of our patient experience experts who will help you determine the content and cadence of each step of your digital automation, before, during, and after your patient’s journey. And of course, a full view analytics module provides you the real time insight for course correction while the patient is still on their care journey. Jellyfish Health will give both new and existing patients a frictionless method to interact with your facilities. Jellyfish Health removes the complexities and disparities from your patient’s ability to seamlessly interact with your facilities, including viewing and scheduling appointments online, regardless of service line and/or multiple hospital portal/scheduling systems. Jellyfish Health is also collaborating with a large EMR to help develop their FHIR Scheduling API.

Odoro’s Solution provides call center agents with an interactive script specifically designed to collect information from patients. Agents simply input patients’ responses, and SchedLogic™ does the rest. By combining information input by agents with existing health system PM/EMR data, Odoro SchedLogic™ is able to find the perfect match for every patient instantly. -Improve Patient-Provider Matching: By combining patients’ responses with existing patient and provider data, our SchedLogic™ engine presents access center agents with a view of optimal appointments and providers in real time. That improves patient retention and satisfaction by providing a consistently positive scheduling experience. -Optimize Provider Utilization: Odoro’s SchedLogic™ engine takes into account providers’ specialties and demands to ensure the access center tool presents patients with appointment options that evenly distribute demand across the health system’s network of providers in the most efficient way. That minimizes appointment lag times and uneven provider demand. -Increase Organizational Efficiency: Using a real-time guided scheduling dialogue, Odoro’s access center tool reduces errors, call times and training requirements by eliminating the need for agents to continually act upon provider preferences and expertise. Agents simply input the patient’s response to each prompt and instantly receive the perfect match. -Guided Scheduling Dialogue: Odoro’s Access Center Solution is built around its unique guided dialogue interface, which leads call center agents through a customizable script designed to collect information from patients as efficiently as possible. Agents simply input patient responses into the web-based tool and receive a list of optimal providers and appointment slots. That eliminates the need to search through the provider’s calendar.

Odoro is a leader in digital patient access solutions that support health systems to implement digital strategies that dramatically improve the front door experience. Taking into account patient-provider preferences and business logic, Odoro uniquely enables full customization and rapid implementation of health system’s very complex patient access workflows. Powered by its smart matching algorithm, SchedLogic™, Odoro ensures patients are rapidly matched with the right care provider at the right time for improved patient satisfaction and operational efficiency. Using Odoro’s suite of digital solutions, health systems can now deliver comprehensive patient self-scheduling, streamline intake and enhance referrals management across enterprise-wide points of access. To learn more about Odoro's digital patient access platform, please visit: www.odoro.com.