Utilizing a complete patient-centric mobile application for real-time appointment reminders, in addition to a robust mapping and wayfinding platform with turn-by-turn navigation and highlighted routes, makes it easy for patients and visitors to find any office or inpatient unit within a sprawling hospital campus. Combining this solution with other location services investments reduces IT burden, enhances patient and staff satisfaction, and improves ROI. Key Benefits & Functionality: • Minimize revenue loss due to late or missed appointments • Reduce stress of navigating facility to increase patient satisfaction and HCAHPS scores • Reduce time spent by staff providing directions • Seamless connectivity of indoor and outdoor environments with indoor navigation and routing across campuses, between buildings and to parking areas • Location-based push notifications • Share location with others • Interactive hospital directory with ability to customize directions, navigation and access for visitors, staff and facility management, with several layers of points of interest/pathways per user • Integration to a robust ecosystem of third-party solution providers including EMR/EHR • Enable staff to locate and navigate to assets including infusion pumps and wheelchairs

CenTrak improves healthcare operational workflow and the quality of patient care via the industry’s most robust and scalable Enterprise Locating and Sensing Services offering. With a unique combination of Wi-Fi and Clinical-Grade technologies and the largest selection of tags for all types of patient care environments, CenTrak enables healthcare facilities to maximize the ROI from their Real-Time Location System (RTLS) platform. It’s more than just a hospital tracking system – it provides actionable location and condition data across the entire healthcare enterprise. CenTrak has helped over 1,700 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. Why Choose CenTrak? Location Accuracy - CenTrak’s patented Second Generation Infrared (Gen2IR™) technology delivers certainty-based location with the capability of segmenting spaces into clinically meaningful zones. For clinical applications, zones are typically patient rooms, beds, bays, nursing stations, hallway segments and other relevant workflow areas. Update Speed - CenTrak’s platform delivers rapid location and condition updates capable of capturing interactions between equipment, patients and staff within seconds. The collection of clinical milestones are also facilitated using immediate button presses. CenTrak provides the only Real-Time Location System specifically engineered to handle the speed, precision and rigors of today’s healthcare environment. Multiple form factors – Largest selection of tags including reusable, single use, infant, wander, and staff badges provide options for all types of patients and care environments. Multi-Mode Technology – A unique combination of WiFi, CenTrak’s Gen2IR, Low Frequency RF, UHF Active RFID, Bluetooth Low Energy (BLE), and others to future-proof investment and maximize ROI. Easy Installation – Battery-powered devices are installed easily in patient care areas without the need to close rooms or deploy special infection prevention measures. Interoperability – Open location platform for seamless integration with both existing and new applications including Nurse Call, Electronic Health Records, Capacity Management, Bed Management, Asset Management, Computerized Maintenance Management and Hand Hygiene Compliance. Reliability – Ensures critical location, condition and status updates are delivered to the application level. Enterprise-class monitoring provides at-a-glance visibility. Devices and tags are equipped with long-lasting batteries.

GetWell Navigate enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's Navigate programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

• Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
• Transitions of Care: grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient visits
• Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
• Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
• Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Get Well delivers digitally enabled, consumer-centered experiences that build lifelong loyalty while deepening patient relationships, improving clinical quality, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform, which combines our legacy Inpatient, Rounds+, Loop, and Navigate products, is the consumer digital platform for a new era and includes six modules aimed at solving the most pressing issues facing healthcare systems:

1. Activation & Growth: Targeted outreach aimed at (re)activation, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources, Maternal Health equity and navigation and youth mental health services.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: A library of over 300 digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, Automated clinical workflows, symptom surveys and patient check-ins. 
6. Navigation & Retention: Digitally-led engagement with augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.