Intuitive and intelligent recommendation engine increases benefit awareness and utilization with personalized communications that reach the right employee at the right time. Dedicated team of experts provide real-time support and help members find the benefit information they need.

Virgin Pulse is the global leader and premier provider of digital health and wellbeing SaaS solutions and services focused on driving health outcomes and reducing healthcare costs. Featuring the industry’s only true Homebase for Health(TM) that unifies and simplifies the health journey, Virgin Pulse fuses high-tech, high-touch, AI and data to support clients and members across the entire health, wellbeing, and benefits lifecycle—from screening and assessment to activation, behavior change and the adoption of sustainable, healthy habits to benefits navigation, condition management, gaps in care closure and digital therapeutics. Today, 13 million+ users in more than 190 countries rely on Virgin Pulse’s digital and live solutions to change their lives—and businesses—for good.

The Care Assist Program (CAP) offers a comprehensive and proactive patient centered approach to a patient’s outpatient surgery experience with transitional care assistance before and after an elective, outpatient procedure. A patient’s engagement with the CAP program ensures the pre surgical needs of the patient are met and optimal utilization of the patient’s contracted provider and surgical facility network is achieved creating a better healthcare experience for both the patient and health plan. The Care Assist Program (CAP) program aims to ensure that patients are following outpatient treatment plans including appointments, medications and other services which ultimately results in fewer overall complications, a better quality of life for both the patient (and their support system) and a faster return to work for employed individuals.

Innovative Healthcare Delivery (IHD) improves quality outcomes and reduces costs for health plans, hospitals, corporate employers and self-insured clients utilizing a high touch, patient centric non-clinical approach. We specialize in simplifying and personalizing the healthcare experience for every patient, every time. We identify Social Determinants of Health barriers and address them in a meaningful way to improve quality of life and medical outcomes while creating a better patient experience. Our organization is committed to the effective delivery of programs that assist Employer Groups, Self Funded Plans, Fully Insured Plans, State and Federal Plans and Hospitals. Our programs are designed to complement existing resources available in the market and foster a comprehensive approach to patient care through a cohesive delivery system. The end result is a patient base that is engaged, educated and empowered to make better healthcare decisions.