Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, such as EMR and CAD systems, enhance user efficiency and visibility substantially. With over 60 customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, like EMR and CAD systems, enhance user efficiency and visibility substantially. With over customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

Employers are notified when an employee is not cleared or enters vaccine information, reducing the administrative burden of reporting and follow-up

Integrates with care management team to provide follow-up support to employees who are symptomatic or asked to stay home

Roundtrip is not an EHR platform, however we do integrate with common EHR platforms like Epic. Our software is used by care coordinators to book patient rides with a network of transportation providers. By integrating with EHR platforms, the data pulls through more easily and accurate so that it is translated into the ride booking request automatically. 

• Transportation Company-Agnostic: Roundtrip is intentionally transportation company-agnostic, which provides the space for optimization based on the data without other incentive to route rides. Roundtrip does not require a joint venture with a health system or upfront investment in capital expenses such as trucks to launch.
• Market-Aggregation: Roundtrip was designed to enable a transportation community, where multiple different transportation companies have access to the ride requests. This allows case managers to optimize patient flow by simultaneously accessing numerous transportation vendors at once, not just automating a single phone call.
• Tech Enabled Service: Roundtrip has a 24/7 navigation center to support rides and get authorizations, a transportation team to build networks, account teams to support long-term success of accounts and deep expertise to advise on transportation
• Integration Centric: Roundtrip is designed with and for hospital staff to work within the health system workflows, including EHR integrations, CarePort & TigerConnect.