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Description
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Product Capabilities
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EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
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Solutions

Description

Product Description:
The care.coach avatar is a real-time fusion of human and software intelligence, powered by live, 24x7 staff of care.coach-employed health advocates who can see, hear, and speak with each member through the avatar, and who are guided by software algorithms to implement evidence-based clinical protocols.
About care.coach:
Care.coach has developed a customizable platform with capabilities ranging from telemedicine to a 24x7 engaging avatar companion; all of which can be bundled or unbundled to meet the needs of your members across the spectrum of risk. The care.coach video visit solution is an easy to use, provider-led telemedicine app, with an auto-answer option, that requires no intervention from the member to have access to a call from their provider, caregiver or even a group of loved ones. The care.coach avatar solution targets complex members as it blends automation and real human input for a continuous, in-home support system that is trusted and empathic; all through the presence of a virtual companion. The platform utilizes predictive analytics and AI/ML to leverage clinical guidelines and provide health coaching based on personalized conversations and protocols that aim to support individuals to live independently, better self-manage and mitigate healthcare risks. The care.coach platform can incorporate turnkey connectivity with a customized tablet, RPM and EMR integration.
Product Description:

The Propeller Digital Therapeutic Platform

Propeller’s FDA-cleared digital therapeutic platform consists of Bluetooth-enabled sensors, a digital patient experience through mobile app or web portal, a clinician insights portal for remote monitoring, plus tailored patient support through virtual coaching. These components seamlessly integrate with one another to improve health outcomes for patients, and in turn, drive measurable clinical and business outcomes for healthcare organizations. Here’s how it works:

  1. PropellerConnect™ Sensors & Data Connectivity: Propeller sensors capture unique signals that passively record events, such as medication usage or respiration, and transmit data to Propeller via Bluetooth or hub connection. Sensors are compatible with more than 80% of inhaled medications on the U.S. market, including medications for MDI, Respimat®, Diskus®, Ellipta®, and Symbicort® inhalers.*
  2. MyPropeller™ Patient App & Portal: Sensor data is sent to the Propeller mobile app or online portal, empowering patients to learn about their breathing and triggers while delivering personalized, motivating journeys that build healthy habits.
  3. PropellerInsight™ Clinical Decision Support & Analytics: Via an EHR integration or our Clinician Portal, care teams can remotely monitor patients’ medication use and view on-demand reports to gain a clearer understanding of disease control status, symptoms, and triggers. These insights help inform clinical decisions and treatment plans, and enable proactive identification of patients who may be at a greater risk for an exacerbation and require timely clinical intervention.
  4. PropellerCare™ Support and Coaching: Propeller’s patient success team ensures users receive personalized support and coaching to help them confidently navigate the platform, stay focused on their goals, and take control of their breathing.

Propeller Health Solutions

Propeller configures its digital therapeutic platform into a variety of solutions that help healthcare and life sciences organizations meet their goals while navigating the shift to value-based care.

  • For Independent Physician Groups: Remote therapeutic monitoring programs to enhance care for eligible chronic patients
  • For Hospitals and Health Systems: Digital health programs for select clinics, target populations, or systemwide; integration into a service line/specialty for population health management
  • For Payers and Pharmacy Benefits Managers: Integration of digital health programs into existing care management or population health initiatives
  • For Life Sciences Organizations: Integration or co-packaging of digital companion (i.e., sensor, app, support) with connected drug delivery devices such as inhalers to support clinical trials, medication adherence, and biologics

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*Respimat is a registered trademark of Boehringer Ingelheim Pharmaceuticals, Inc. Diskus and Ellipta are registered trademarks of the GlaxoSmithKline group of companies. Symbicort is a registered trademark of the AstraZeneca group of companies.

About Propeller Health:

Propeller Health is a precision digital health company on a mission to uplift every person living with chronic disease so they can take control of their health and live a better life. We power motivating, care-connected patient journeys and unify value for all stakeholders – providers, health systems, payers, pharmaceutical companies, and other healthcare and life sciences organizations.

The Propeller Platform includes FDA-cleared and CE-marked medical devices, consumer apps, support, and secure access to clinical data for provider monitoring. Our precision approach motivates behavior change and tracks patient adherence that enables medication optimization, helping predict costly exacerbations. We set the scientific standard in digital-first chronic respiratory care through our peer-reviewed research demonstrating improved quality of life and clinical outcomes while lowering healthcare costs.

As a wholly owned subsidiary of ResMed, Propeller brings broad respiratory care expertise, digital therapeutic coverage, and scale globally.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our sensors attach to patients’ existing inhalers, reminding patients to take their medications on time and automatically tracking medication use data. This information is sent wirelessly to a patient’s mobile app or web portal account, helping them learn about their symptoms, triggers, and medication use habits (including when, where, and how often they dose). Clinicians can easily access this important data, too — either by using the Propeller Clinician Portal or through an integration with their EHR.

Propeller takes the guesswork out of understanding patient adherence and disease control. Between visits, clinicians can receive notifications when patients have not been adherent to controller medication or when rescue medication use increases significantly, helping them proactively identify and intervene with their most at-risk patients, and enabling health systems and hospitals to focus finite resources on patients who need it most.

Propeller expands access to our platform and helps overcome literacy challenges through the use of appropriate reading levels for different audiences, based on the Flesch-Kincaid scale. Our platform, including our patient-facing mobile app and web portal, is available in 16 different languages. Additionally, patients without access to mobile devices or internet service can still experience all the benefits of Propeller with a cellular hub — a smartphone alternative offered through clinical and commercial programs. The hubs simply plug into a wall outlet, passively capture medication use, and seamlessly transmit that data to the patient’s provider.

One component of Propeller’s digital therapeutic platform is PropellerCare™, in which our patient success team ensures users receive personalized support and coaching to help them confidently navigate the platform, stay focused on their goals, and take control of their breathing. By surrounding patients with continuous support and care connections, they become more engaged in self-managing their condition and stay motivated to take actions that will largely impact their overall health.

Propeller offers patients two primary delivery options when it comes to engagement: a mobile app and a web portal (desktop or tablet). With either option, patients can view their medication use data on-demand, track their symptoms and triggers, and access personalized, educational content to learn more about their conditions.

In addition to personalized environmental insights such as air quality, the Propeller platform offers tailored educational content to help patients learn more about their conditions, personalized tips for self-management, and custom insights based on a patient’s medication use trends. For example, the mobile app can preemptively advise patients to consult with their providers when a significant increase in rescue medication use is detected.

Our suite of 10+ FDA and CE cleared devices cover more than 80% of all inhaled medications on the market. These devices/sensors snap onto patients’ existing inhalers, passively record medication events, and seamlessly transmit that data to a patient-facing mobile app or web portal for on-demand viewing.

When it comes to providers and clinicians, one of the biggest considerations we’ve kept in mind when developing our platform is ensuring that it is simple to use. Providers may not have as much time as they’d like to routinely check patient data. Our platform is designed such that there are several ways for providers and clinicians to receive critical patient data for clinical decision making, without the need to log in to another website or portal. For example, providers can elect to receive daily email notifications informing them of patients who are not adherent or may be overusing their rescue medications. For providers with an EHR integration, custom dot-phrases make it easy to pull patient data from their charts. At any time, Propeller’s clinician (and patient) support teams are available to answer any questions regarding training, onboarding, and technical support.

The Propeller Digital Therapeutic Platform can integrate into leading EHR platforms — including Cerner and Epic (via Redox) — making it easier for clinical staff to receive objective patient data and enhanced clinical decision support, all within their native workflows. The implementation process can take 12-16 weeks, depending on the program design and the organization’s governance structure.

Use Cases

Description:

With care.coach, individuals can talk with a captivating avatar that serves as the face for care.coach's team of specially trained health advocates. The platform engages and coaches clients to improve self-management of chronic conditions, and provides compassionate, 24-7 psychosocial support.

​Because it is driven by real people, the platform works with any level of technology and cognitive ability, which makes it ideally suited for the types of individuals at the highest healthcare risk and cost strata. 

Pediatric use cases:

None provided

Users:

Therapy Patients

Description:

For more than 10 years, the effectiveness of Propeller has been demonstrated across diverse geographies, clinical settings, and patient populations. Our digital therapeutic platform has been utilized in 80+ commercial programs and research studies, involving more than 6,000 study participants and resulting in more than 150 peer-reviewed publications and abstracts. Our platform is clinically proven to improve quality of life and patient outcomes, including:

  • Up to 58% improvement in medication adherence [1]
  • Up to 35% reduction in COPD-related healthcare utilization [2]
  • Up to 57% reduction in asthma-related healthcare utilization [3]
  • Up to 18.5% reduction in asthma-related rescue inhaler use, compared to a control group [4]

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Sources: [1] Van Sickle et al. 2016, Eur Resp J. [2] Alshabani et al. 2019, J Telemedicine and Telecare. [3] Merchant et al. 2018, World Allergy Organ J. [4] Barrett et al. 2018, Health Aff.

Pediatric use cases:

Propeller has participated in a variety of pediatric asthma program types, from high-touch clinical interventions to real-world, practice-based programs. Our platform is clinically proven to decrease rescue inhaler use by 75%* and reduce symptoms and exacerbations** among pediatric users.

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* Carl et al. 2018, American Thoracic Society.

** Lin et al. 2020, Pediatric Pulmonology.

Users:

Patients, caregivers of patients, and clinicians

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Cerner, Epic

Hardware Compatibility:

Desktop

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

With care.coach digital solutions, we help care providers and health insurers improve health outcomes & general wellbeing by delivering the future of AI, today.

Differentiators vs EHR Functionality:

To learn about how Propeller differentiates from other options in this space, please reach out to info@propellerhealth.com. 

Differentiators vs Competitors:

As a leading precision digital health company, Propeller Health differs from others in the industry in that:  

  • Our 10+ FDA and CE cleared devices cover more than 80% of all inhaled medications on the market – and our capabilities go far beyond respiratory care.
  • We have conducted 80+ commercial programs and research studies, and a body of research no other digital health company can match: more than 150 peer-reviewed publications and abstracts.
  • Our parent company has decades of experience bringing specialized medical devices to market in more than 140 countries. Together, our regulatory expertise, logistics support, engineering and component sourcing knowledge is unmatched.
  • We have unique experience partnering with and unifying value for stakeholders across the healthcare ecosystem: independent clinics, hospitals and health systems, payers and PBMs, pharmaceutical and life sciences companies, as well as patients and clinicians. 

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Our FDA-cleared digital therapeutic platform stands apart from other digital health solutions in that: 

  • It is used by a broad spectrum of patients from pediatric (asthma) to elderly (COPD), and is proven effective in engaging underserved and vulnerable patient populations (Medicaid, Medicare). 
  • It engages patients with COPD — an often difficult to engage patient population — earlier in their care (stages 1 and 2). For patients whose conditions continue to progress, they can receive care in later stages (3 and 4) with solutions from our parent company, ResMed.

Keywords

Images

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Propeller Sensor and Mobile App

Videos

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Introduction to Propeller Health

Downloads

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Company Details

Founded in 2012

Founded in 2007

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