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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

We are the only Virtual Nursing platform your whole team can get behind: from your bedside nurses to your CFO. We design our hardware and software to be a joy for your bedside and virtual nurses - and our excellent staff engagement and satisfaction prove it. 

Our light IT footprint requires minimal effort from your CIO's team and our focus on your program's ROI will keep your CFO onboard.

For Nurse Executives, we deliver a scalable Virtual Nursing platform that retains nurses, generates its own ROI, and grows with you. 

About Nurse Disrupted, Inc:

Nurse Disrupted is the only Virtual Nursing platform operations, informatics, finance, and nurses can all get behind.  

We're different because we use a staged approach that gets you live in weeks with a very light IT lift and just a couple of pieces of mobile hardware to generate quick wins in patient throughput and nurse satisfaction. Then we scale and innovate with you. 

We’re nurse-founded and have 50 years combined HIT experience across our team. 

Product Description:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. 

The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals. 

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

About DexCare:

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare is a patient acquisition and operational efficiency platform that integrates all care services (virtual care, same day care, primary care, specialty care) making it simple for consumers to find and schedule appointments, and request on-demand video visits within a single application. The platform also has an Intelligent Optimization engine that can manage provider capacity across same-day modes of care to match consumer demand for services.  

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

We enable your own Virtual Nurses to engage with bedded patients and bedside nurses to streamline care, lift workload for bedside nurses, and improve patient care quality. Our platform has the software, hardware, support, and implementation methodology to get your program off the ground in only 4 weeks.

Our technical support team handles first-call support for your bedside and virtual nurses, trouble shooting and resolving issues so your teams can focus on other priorities. We also maintain the hardware and software, including device replacement, in order to keep your Virtual Nursing program running efficiently.

Our analytics track utilization for your hospital units, individual hardware units, and virtual nurses, including number of visits, length of visits, workload balancing, and patient satisfaction. We give you what you need to grow your Virtual Nursing program rapidly and cost-effectively.

Our Platform routes and queues incoming visits for the appropriate users. Our dashboards keep you up-to-date on utilization metrics for your hospital units and hardware, as well as your virtual nurses. We even track patient satisfaction of your virtual nurses.

Rapid loading, consumer-facing digital and mobile experiences, purpose-built to drive traffic and conversion for health system web sites. Next-generation search engine for health system digital front doors, apps, and other websites that empowers users to find care quickly and effectively via modern search capabilities and a frictionless consumer experience. Intelligently matches care options to consumers by balancing the goals of patients, clinicians, and health systems, and then features the best fit recommendations. The platform also provides multilingual and omni channel options, no app download or authentication is required, is integrated with the EHR, provides available scheduling options including virtual and other provider alternatives if preferred options is unavailable.

Whether by phone or video, you can provide on-demand virtual care that patients love with our white-labeled, turnkey virtual capability. Our intuitive, end-to-end virtual platform offers scalable care for patients while optimizing capacity across your clinician pool. Patients are routed based on your specific business guidelines with our proprietary intelligent matching models. Included is patient intake, waiting room, queueing, testing tech visibility, etc.

Can use DexCare's white label virtual capability or connect with your existing virtual platform to serve up slots to patients and help them book appointments.

Intelligent navigation guides patients to providers based on patient preferences, location, condition, provider availability, health system capacity, preferred modality, etc..

Analytics experts work with your team to develop insightful dashboards with rich, informative analytics such as visit data, clickstream analytics, clinician performance metrics, and patient experience ratings. Your team has a command center at their fingertips to gauge performance and help your organization improve patient acquisition and align system capacity with patient demand.

Use Cases

Description:

Designed to simply work. Anywhere.

  • Delivered to site
  • Fully configured
  • HIPAA compliant
  • Embedded internet connectivity
  • Mobile device management
Pediatric use cases:

Virtual Nursing for pediatric acute care nurses and care givers

Users:

Acute care nurses and patients

Description:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors)

Pediatric use cases:

Routes to available pediatrics appointments, enables an individual to schedule for their child and enables virtual pediatrics visit.

Users:

New consumers, existing consumers, medical staff at clinics (medical assistants, nurse practitioners, physician assistants and doctors), scheduling administrators, and digital marketing and patient experience teams.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Our software and hardware is designed by clinicians specifically for Virtual Nursing, with over 42,000 completed visits under our belt. 

Our team has deep EHR experience. We create the workflows and tools to complement your EHR, rather than trying to recreate those that are better handled by your EHR.

Finally, we know your IT teams are busy, with more work than they can quickly handle. Our light IT footprint and implementation methodology gets our customers live in 4 weeks. We've done this by creating intuitive hardware and software, and a go-live framework that includes online training, surveys, support, and change management methodology that works.  

Differentiators vs Competitors:

Many Virtual Nursing solutions require lengthy and expensive installations that include the rewiring of entire hospital units. They also lack the change managment and training components critical to a successful IT implementation. 

We're excited about what the "hospital of the future" will look like in 5 years. But, hospitals are struggling under the weight of the nurse staffing crisis today - we get you live quickly, deliver your ROI, then grow with you as you tackle bigger challgenges. 

Differentiators vs EHR Functionality:

End-to-end online/mobile booking, virutal care and at-home transactional platform that supports an access & convenience business model. The platform is built as a consumer-facing technology that is built on modern technology and designed for a 10x better consumer experience. Because it sits above the EMR application, the platform has an integration & service layer which connects the transactional components of the same-day platform with the EMR providing continuity of care.

Differentiators vs Competitors:

DexCare makes care options much more discoverable to consumers anywhere they are online. The platform intelligently guides consumers to the safest and best care options, and then connects the resources, people, and facilities, offered by the health system to patients in a way that automatically allocates those resources when and where they’re most productive. 

It guides patients to care options meeting their criteria and books their in-person or virtual appointments in real time. The capacity optimization also generates significant growth and efficiencies for health systems with results such as: a 40% increase in physician capacity through smarter appointment scheduling; a net 30% increase in new patients, the majority of whom are commercially insured; and a resulting eightfold increase in downstream revenue.

Health Equity

Keywords

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Company Details

Founded in 2019

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