Fully HIPAA compliant from beginning to end

We follow all safeguards to ensure that your customers’ electronic health information is protected, and so do the companies we work with.

Secure data storage and encryption

Textline stores consent in HIPAA-compliant cloud environments, and we follow standard encryption protocol to protect your data.

Automated patient consent made easy

Our platform features built-in automation to obtain, document and store patient consent, which makes the process hassle-free for your team.

Textline offers fully HIPAA compliant and secure business texting plans for healthcare providers and their business partners in order to protect sensitive data.

Take advantage of the ease and convenience of business texting—while knowing that your customers’ health information is secure. The best part is that your customers don’t need to download a separate app.

Textline follows all safeguards to ensure that your customers’ electronic health information is protected, and so do the companies we work with. We store consent in HIPAA-compliant cloud environments and we follow standard encryption protocol to protect your data every step of the way. Our platform features built-in automation to obtain, document, and store patient consent, which makes the process hassle-free for your team.

WELL is the enterprise-proven patient communication platform. Control all patient communications, whether they're automated, direct, or from your vendors. Switch seamlessly between automated messages and real-time (live) interactions—delivered the way your patients want.

The WELL Health® unified communication platform connects patients to healthcare organizations through text, phone, email, and live-chat. Based in Santa Barbara, California, the company is trusted by leading organizations like Cedars-Sinai, UNC Health, Houston Methodist, and Riverside Medical Clinic. Through WELL, 200,000+ providers facilitate more than 1.1 billion messages for 37 million patients annually. The company was founded in 2015 with a simple goal: to make going to the doctor’s office as easy as meeting up with a friend. Ranked #1 Best in KLAS in 2021 & 2022 for Patient Outreach. 

Our platform features built-in automation to obtain, document, and store patient consent, which makes the process hassle-free for your team. The patented interface also prevents messaging until consent is received, mitigating your team's risk.