Lumeon is the leading enterprise grade Care Orchestration with proven ROI and results delivered in the OR, Inpatient and Ambulatory settings. The solution unburdens the care team and has demonstrated care team productivity increases of 130% at the same time as increasing care team and patient satisfaction.

Lumeon's expert advisory team partners with leading health systems to enable them to do more with less, while supporting them in their journey towards digital transformation.

With specific solutions and best practices developed for problems such as eliminating delays and cancellations to the OR, reducing variability in LOS, and ensuring proactive and personalized population health programs the scale, Lumeon is the only solution that can meet you where you are today and for the future.

Lumeon believes that care better orchestrated is care better delivered. We make coordinating care easier, more efficient, and effective by integrating with your real-time data, applying clinical knowledge, and employing intelligent automation to individualize the care of every patient - at scale. Our customers use Lumeon to tackle healthcare's biggest challenges, including workforce issues, pressures to decrease cost, and revenue generation.

GetWell Navigate enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's Navigate programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

• Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
• Transitions of Care: grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient visits
• Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
• Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
• Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Get Well delivers digitally enabled, consumer-centered experiences that build lifelong loyalty while deepening patient relationships, improving clinical quality, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform, which combines our legacy Inpatient, Rounds+, Loop, and Navigate products, is the consumer digital platform for a new era and includes six modules aimed at solving the most pressing issues facing healthcare systems:

1. Activation & Growth: Targeted outreach aimed at (re)activation, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources, Maternal Health equity and navigation and youth mental health services.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: A library of over 300 digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, Automated clinical workflows, symptom surveys and patient check-ins. 
6. Navigation & Retention: Digitally-led engagement with augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

What Lumeon is doing that is different is:

• Actively changing the patient’s journey based on real time data from multiple sources. This personalization is the key to the value. The EMR will help make checklists and advise, but it will be the same checklists for every patient
• Linking up multiple parts of the EMR into a single journey - even within Epic, there are multiple expected dates of discharge stored, for example, depending on which module you’re using. Lumeon creates a single plan for the patient, not 4 depending on which module you’re using
• Lumeon is more than just software, we bring best practice advice and content that allows you to make progress fast
• Lumeon can be modified and adjusted on the fly without risking your EHR installation. This independence allows you to move a lot faster than if you’re just using the EHR

Lumeon is the glue that orchestrates multiple systems, technologies and processes together to enable you to delivery the best care to your patients across your system, rather than being constrained by the capabilities of one.

Lumeon's competitors tend to be point solution technologies that end up creating more fragmentation rather than taking it away. Lumeon is the only enterprise grade solution that delivers across the inpatient and ambualtory settings in a single HiTrust certified platform.

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.