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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Hitch Health
Hitch Health

0 review

Roundtrip
Roundtrip

0 review

Categories

Solutions

Description

Product Description:
Hitch Health is an innovative software product that integrates any appointment system with any ride service to seamlessly and proactively remove transportation barriers and reduce no-show rates.
About Hitch Health:
Hitch Health is based in Minneapolis, Minn. and is focused on creating and delivering health solutions that remove barriers for all patients – regardless of economic or social circumstances. Their first product is a software product that integrates with the Electronic Health Record and a ride share service (Lyft) to seamlessly remove transportation barriers and reduce “no show” rates by automatically syncing ride requests with medical appointments. The software applies filters to determine who is eligible for a ride and then provides the ride offer through text messaging. There is no staff intervention and as a result is a very scalable product. It is the only non-emergency healthcare transportation company with a patent-pending, proprietary technology.
Product Description:

Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, such as EMR and CAD systems, enhance user efficiency and visibility substantially. With over 60 customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

About Roundtrip:

Roundtrip is a leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation. We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, like EMR and CAD systems, enhance user efficiency and visibility substantially. With over customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
  • Inpatient Care Coordination
  • Comm Centers/Central Dispatch
  • Outpatient Appointments
  • Member Benefits
  • Preferred Transportation Providers
Pediatric use cases:

None provided

Users:
  • Case managers
  • Social workers
  • Care management
  • Health plan professionals
  • Transportation vendors
  • Command Center agents
  • Front desk staff & unit desk clerks

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Roundtrip is not an EHR platform, however we do integrate with common EHR platforms like Epic. Our software is used by care coordinators to book patient rides with a network of transportation providers. By integrating with EHR platforms, the data pulls through more easily and accurate so that it is translated into the ride booking request automatically. 

Differentiators vs Competitors:
  • Transportation Company-Agnostic: Roundtrip is intentionally transportation company-agnostic, which provides the space for optimization based on the data without other incentive to route rides. Roundtrip does not require a joint venture with a health system or upfront investment in capital expenses such as trucks to launch.
  • Market-Aggregation: Roundtrip was designed to enable a transportation community, where multiple different transportation companies have access to the ride requests. This allows case managers to optimize patient flow by simultaneously accessing numerous transportation vendors at once, not just automating a single phone call.
  • Tech Enabled Service: Roundtrip has a 24/7 navigation center to support rides and get authorizations, a transportation team to build networks, account teams to support long-term success of accounts and deep expertise to advise on transportation
  • Integration Centric: Roundtrip is designed with and for hospital staff to work within the health system workflows, including EHR integrations, CarePort & TigerConnect.

Health Equity

Keywords

Images

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Videos

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roundtrip_-_sluhn_case_overview (Original).mov

Downloads

No content provided

Alternatives

Company Details

Founded in 2016

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