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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Care Guidance
Care Guidance

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Categories

Solutions

Description

Product Description:

League is revolutionizing the way healthcare providers engage with their patients. League delivers a fully integrated, digitally-driven consumer experience (CX) platform that positions the patient at the heart of every interaction, extending the care they receive between each visit for specific clinical areas or across the entire enterprise. We believe that the future of healthcare is personalized, proactive, and digitally-enabled, and our platform aims to make this vision a reality for healthcare providers.

About League Inc.:

League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League’s platform to deliver high-engagement, personalized healthcare experiences consumers love.

League started with a vision for the future of healthcare: consumer-centric, personalized, preventive, and always on. We’re relentlessly focused on the consumer experience, driving unprecedented engagement levels in healthcare. Today, millions of people use digital health experiences powered by League to make better choices for their health.

Product Description:

Guideway Care provides Care Guidance—care coordination services that fill in the gaps between healthcare visits—using tech-enabled, non-clinical staff, with a proprietary platform that extends nurse capacity.

Care Guidance solves issues for patients, increases adherence to instructions, increases satisfaction and improves outcomes.

Care Guidance identifies and resolves the personal issues hidden within social determinants of health that influence behavior. The ability of Care Guidance to address these non-clinical issues makes it a versatile tool for addressing two key types of patients—profitable patients with whom hospitals must build loyalty and adhesiveness, and negative margin patients with whom they must control costs by changing behavior. Guideway Care offers an effective, scalable solution that can help hospitals effectively engage these patients in order to increase patient loyalty and reduce costs.

Care Guidance services are designed to ensure that issues are proactively identified and each interaction moves a patient towards positive action. Care Guidance accomplishes this through:


1. Trained Care Guides – non-clinical persons hired, trained and managed by Guideway Care to provide effective, efficient peer-to-patient outreach.


2. Disease-Specific Protocols – a library of evidence-based protocols and structured workflows targeted to each condition to ensure that the factors influencing individual patient health and well-being are addressed and no one falls through the cracks.


3. Comprehensive Care Guidance Technology – a comprehensive technology platform that ensures Care Guides provide the right intervention at the right time, every time, and supports patients with reminders, prep instructions, education and more.

About Guideway Care:
Guideway Care works with companies, hospitals, specialty practices and health plans to support patients from initial interest (lead generation and conversion) through their entire care journey (planning, pre-procedure and post-discharge). Guideway’s people and processes help achieve better outcomes, improve patient satisfaction and reduce the costs of providing outstanding care. At the core of the Guideway solution is a fusion of advanced software and trained care guides. Our team and technology fills action gaps in care, compliance, communication and lead generation conversion. We deliver the lowest total cost of performance for clinical teams, marketing teams, administration and operations by focusing on non-clinical aspects that impact patient accountability and action, and our smart technology solutions and proven protocols to ensure a superior total experience for patients, families and care providers. In addition to the ways our Care Guides use our conversion success software to help change patient behavior while meeting their needs for information, direction and guidance, Guideway is helping providers and plans meet the challenges of a variety of Alternative Payment Models (APMs), including the Bundled Payments for Care Improvement Advanced (BPCI+) Initiative and the Hospital Readmissions Reduction Program (HRRP).

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Maternity & Family Health

  • Our solution supports pregnant patients in finding care, engaging with programs and resources to support better pregnancy outcomes, preparing and navigating the labor and delivery experience, managing the postpartum period, and supporting preventive care for parent and child.

Procedures

  • Our solution supports patients in understanding their care needs pre- and post-surgical procedure to ensure care adherence and improve outcomes. This may be paired with chronic care and disease management. (E.g., orthopedics, ambulatory services, etc.)

Chronic Care & Disease Management

  • Our solution supports long-term relationship building and care delivery for complex, chronically ill patients with managing their conditions and improving quality of life. (E.g., Cancer, Diabetes, Heart Health, etc.)
Pediatric use cases:

None provided

Users:

Patients & family / support team

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided
None provided

Differentiators

Differentiators vs EHR Functionality:

League does not replace a client’s patient portal, but rather helps providers create a cohesive, personalized experience that makes it easier for their patients to find, access, and interact with their care before, during, and between care visits.

Differentiators vs Competitors:

Composable, so a client can own, control & modify the CX and adapt to market changes

Interoperable to enable data democratization with a FHIR-native platform

Data-driven to provide proactive, relevant & actionable next steps for each individual

Open to integrate multiple digital properties for a connected ecosystem

Future proof so you can build to scale and drive long-term innovation

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

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Videos

1 of 1

Brand Video (50s) - Final.mp4

No videos provided

Downloads

No content provided

Alternatives

Company Details

Founded in 2014

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