HIPAA Compliant Telemedicine vs Health - Secure Video and Messaging Consults

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HIPAA Compliant Telemedicine

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Health - Secure Video and Messaging Consults

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Product Description:

Mend is 100% secure, easy, & HIPAA compliant telehealth and patient engagement platform. Mend has the only 5-star telemedicine patient satisfaction experience with 70% of Mend Enterprise orgs averaging single-digit no-show rates. Over 90% of Mend telemedicine visits are completed successfully and Mend can support audio and video on connections as low as 50 Kbps. Patients will connect effortlessly via text message or email without any software downloads or logins. If a patient ever needs technical assistance, Mend provides support within 20 seconds. Mend supports multiple telemedicine workflows including scheduled visits, ad-hoc encounters, on-demand, kiosks, transfers, groups, and more. With seamless integrations to over 80 EHRs, staff can stay in one system without any duplicate data entry.

About Mend:

Mend is an enterprise patient engagement platform that offers easy patient intake & communications, custom in-office and virtual care workflows, and seamless telehealth - optimized with AI.

Product Description:

Conduct secure video visits with your patients over a branded app or web browser. Allow patients or staff to schedule video appointments or initiate immediate consults using a robust queuing framework. Easily route incoming video appointments based on rules and patient attributes to the most appropriate provider. Also allow patients and staff to initiate asynchronous secure messaging consults. Transfer video or messaging consults between providers. Conference in multiple parties during secure video consults.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Video/virtual consult, telehealth/medicine visits
Secure messaging
Triage

Pediatric use cases:

A pediatric visit can be accomplished virtually and through secure messaging

Users:

Patients

Clinician participating in the call

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Secure video visits are guided by psychographic insights to facilitate more effective and satisfying engagement

Differentiators vs Competitors:

Secure video visits are guided by psychographic insights to facilitate more effective and satisfying engagement; can be bundled with any PatientBond Health, Marketing or Financial products

Keywords

telehealth,HIPAA compliant telemedicine ,patient engagement

video,video consult,telemedicine,telehealth,virtual care,virtual triage,virtual visit,virtual visits,secure message center,video visit,digital health

Images

No images provided

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Secure Video 1.jpeg

Videos

1 of 6

No videos provided

Downloads

No content provided

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Company Details

By Mend

Founded in 2014

By PatientBond, Inc.

Founded in 2011

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