100% secure, easy, confidential, & HIPAA compliant telehealth and patient engagement platform. Custom workflows help support the needs of behavioral practices from one-on-one to group visits. . Mend has the only 5-star telemedicine patient satisfaction experience with 70% of Mend Enterprise orgs averaging single-digit no-show rates. Over 90% of Mend telemedicine visits are completed successfully and Mend can support audio and video on connections as low as 50 Kbps. Patients will connect effortlessly via text message or email without any software downloads or logins. If a patient ever needs technical assistance, Mend provides support within 20 seconds. Mend supports multiple telemedicine workflows including scheduled visits, ad-hoc encounters, on-demand, kiosks, transfers, groups, and more. With seamless integrations to over 80 EHRs, staff can stay in one system without any duplicate data entry.

Since “I forgot” is the #1 reason patients no-show, you need a simple, robust solution for appointment reminders. One that’s automated and integrated. One that’s shockingly easy to use and maintain. One that ensures more patients walk through your doors, on time, ready to be seen. That’s what you get with Appointment Reminders from Zenig. We utilize call, text messaging and email to connect with your patients in the way they want to connect.

Zenig designs and develops software for healthcare providers to optimize the patient journey in hospitals, clinics, and physician practices. Our innovative solutions improve patient loyalty through faster check-in and reduced wait times, improve operational efficiency by identifying bottlenecks for improvement, and increase staff productivity by providing visibility of patient journey status.