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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Smart Waitlist
Smart Waitlist

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Categories

Solutions

Description

Product Description:
Patients on the waitlist automatically get text offers that match the appointment type they’re looking for. They can schedule from a link. Schedule changes are updated in the EHR for staff and clinician visibility.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Product Description:
Health systems use Phynd Schedule Advisor in unison with Phynd's provider search products to provide consumers a best-in-class provider search experience. Phynd Schedule Advisor integrates directly into health systems EHR scheduling tools, updating provider availability in real-time. Provider availability appears directly on the search results page. Allow consumers to not only search on provider criteria like location, health plans and speciality, but also include provider availability and telehealth offerings for an absolute perfect match every time. For more information about Phynd, visit https://connect.phynd.com/phynd.
About Phynd Technologies, Inc.:
Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit www.phynd.com. Phynd is an Epic App Orchard member.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Differentiators vs EHR Functionality:
Integrates directly into EHR to expose scheduling availability in real-time. Health systems can modify criteria to weigh certain providers, and more easily attain their goals.
Differentiators vs Competitors:
High customer satisfaction rate - 89.8 score via KLAS Research. 100% of customers would buy again per KLAS Research survey. Robust 500 point provider profile. Robust 300 point location profile. Pre-built provider, location, health plan/network, taxonomy model - not doable with MDM. Curation tools that enables thousands of staff to modify provider data Integration to EHR, Claims and Marketing systems to ensure all get continuously-curated data

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

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