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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Summer Health
Summer Health

0 review

Krames on FHIR
Krames on FHIR

0 review

Categories

Solutions

Description

Product Description:
Now you have a doctor in your contacts. With a simple text message, get answers from expert, board-certified pediatricians in 15 minutes. Any time, day or night. Your doctor will provide personalized answers for questions ranging from your child’s health & development to postpartum care.
About Summer Health:

Connections to better. With a simple text message, get answers from our expert, board-certified pediatricians in 15 minutes. Any time, day or night. You share what’s worrying you; our doctors share personalized answers you need, so you and your child can both feel better.

Product Description:

In early 2017, Epic introduced the Epic App Orchard, which opened up their platform to developers to create apps that use SMART and FHIR technology to integrate into Epic. This is an evolution to the traditional quarterly update integration that Epic began offering a number of years earlier.

In developing Krames On FHIR, Krames’ Product Team conducted many interviews with existing clients to see what were their “pain points” and looked for suggestions to improve upon or eliminate those pain points. The Krames On FHIR results have been truly impressive:

Benefits for Patients

· Provide the right content in the right format to the patient anywhere along their healthcare journey from Discovery to Recovery and beyond!

· Access easy to understand content on thousands of topics in English and Spanish, with content available in up to 15 additional languages and over 1,450 videos

· Gain knowledge and tools to effectively adhere to treatment plans, take medications properly, and self-manage conditions outside the health system to reduce readmissions

· Receive suggested patient education content, customized by their physician, in their preferred format - print, digital or video – accessible through their MyChart Patient Portal, Bedside or Mobile app with the ability to revisit or share the education with loved ones and care givers

· Pre/post procedure automated education via SMS to improve outcomes and ensure medication adherence.

Benefits for Clinical Teams

· Access to regularly updated patient education in clear, plain language developed using Krames evidence-based methodologies in multiple modalities

· Suggest the most relevant encounter education (including our vast video collection) to reduce clinical efforts and clicks.

· Deliver Krames patient education to your patients through MyChart Portal, Bedside or Mobile app or even through your Care Plans teaching points

· View the dates of the education materials that the patient has previously received and see how the patient has interacted with the content

· Improve clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders

· Providing multiple formats of education (print, video, digital, etc.) addressing SDOH issues and positively affecting HCAHPS

Benefits for IT Teams

· Eliminate quarterly uploads of patient education, reducing the technical resources needed for maintenance and support

· Piloted Epic’s Tesseract with Epic to reduce and simplify API integrations

· Adhere to the latest industry standard SMART on FHIR API standards

· Facilitate implementation using our pre-approved app

· Follow a detailed project plan and how-to guide for implementation, provided by EPIC

· Adhere to regulatory requirements, as the application allows clinicians to share information to the Patient Portal and write data back into the EHR

About Krames:

For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.


Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

The Krames clinical content team does continuous review of standards in clinical literature, guidelines, and best practices to keep our content current. As we look to develop content and maintain our existing content library, we ensure clinical accuracy by our team working in conjunction with our in-house research director and together we continually monitor over 180 guideline associations; which include organizations like AWHONN, ACOG, American Academy of Pediatrics, CDC, NIH, American Diabetes Association, American Academy of Emergency Medicine, just to name a few. Based on review we update content to reflect current standards – at three levels: 1. The first level is “Proactive”: Where all content is reviewed on a 24-month cycle 2.The second level is “Responsive”: All relevant content is reviewed when we’ve identified a change in standards 3.The third and final level is “Emerging”/new research: This is the real-time creation of new content describing emerging clinical issues (e.g. COVID-19, Vaping, ZIKA) Our process for content review includes: - Health content, including interactive or self-management tools and multimedia content, has two external medical reviews. - Health content enters its “first” medical review two (2) months prior to the expiration of the last review date and the medical review process - two medical reviews, one editorial review, QA, and translation - may take several months to complete. Dates of medical reviews are tracked and stored in the Krames UCR. Certain diseases and conditions that have ongoing medical research and frequent updates to treatment guidelines are medically reviewed more often, as an off-cycle review, to remain current with emerging standards of care. - Content is updated immediately, as an off-cycle update, when significant new medical knowledge or change(s) in medical guidelines occur, and when content errors (not spelling or grammar) are identified. - Two medical reviews are performed on health content. At least one of the medical reviewers is an expert or specialist in the area pertaining to the disease, condition, or topic under review. - Experts or specialists in the area pertaining to the disease, condition, or topic under review consist of physicians, advanced practice registered nurses (APRN), physician assistants (PA), and other clinicians with a specialty focus on the specific subject matter. - Our in-house clinical team finalizes the medical review process by validating each content review to ensure consistency and accuracy across our library.

Captures and tracks what information has been provided to the patient, what they did or did not interact with. Records dates of when education materials were received to help ensure they don't repeatedly get the same information. Indicates whether or not a patient viewed a healthsheet and/or how much of a video they watched. Everything writes back to the AVS.

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, interactive guidebooks, AI physicians assistant, etc..)

Krames takes an individualized approach as we engage patients in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. It applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship. Our Digital Content is comprised of not just written content, but also image only, animations, and videos that assist healthcare professionals in educating their patients in the style that fits the patient. We use the Health Literacy Advisor software, which can calculate reading scores using a variety of scales and we record Gunning-Fog and Flesch-Kincaid reading ease in our database. Our digital, video, and print content contains diverse, culturally sensitive images that appeal to many different populations and demographics. We have an extensive video collection that ranges across the continuum of healthcare. Additionally, Krames has 1,500+ "Easier-to-Understand" healthsheets which are at a 4th grade reading level and below and over 100 "animation only" healthsheets that provide step-by-step instructions using only images at reading level (0).

Improves clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders Care managers can easily access content, while marking their favorites and organizing it into favorites shared across the team so they can easily see what has been shared.

Krames On FHIR allows clinicians to deliver up-to-date patient education at the point of care. Using SMART on FHIR technologies, it integrates smoothly into Epic and directly into your workflow. Krames On FHIR provides relevant information based on the patient record including conditions, medications, and procedures- and then recommends the right education based on the patient's profile and current clinical encounter.

Use Cases

Description:

Text a doctor with questions and get a response from a dedicated care team within 15 minutes.

Pediatric use cases:

Now you have a doctor in your contacts. With a simple text message, get answers from expert, board-certified pediatricians in 15 minutes. Any time, day or night. Your doctor will provide personalized answers for questions ranging from your child’s health & development to postpartum care.

Users:

Patients, Providers

Description:

Recognizing the need for immediate, reliable coronavirus education, we mobilized our resources to develop a coronavirus content package. We’ve follow CDC guidance while expediting clinical content reviews, translations, and coding as we’ve expanded offerings for Krames On FHIR and Krames On-Demand (12 HealthSheets, translated for 7 languages, and 10 videos for adult and pediatric audiences).

Pediatric use cases:

We have multiple Children's hospitals using Krames on FHIR- especially for our abilty to leverage our exclusive relationship with Kid's Health and their video collection!

Users:

Houston Methodist amongst 30+ others.  

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Not applicable

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Allscripts/Eclipsys, Evident, MEDHOST, Self-developed

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

N/A

Differentiators vs Competitors:

Real doctors

We connect you to board-certified pediatricians and family medicine doctors who draw on years of expertise and experience.

15-minute text-based responses

Doctors respond quickly, but take all the time you need to cover your concerns thoroughly.

Personalized care

Doctors answer what's on your mind, from rashes, to feeding questions, to dealing with the terrible twos.

Differentiators vs EHR Functionality:

Unparalled, proven FHIR app

Differentiators vs Competitors:

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, AI physicians assistant, etc.!)

1. **FHIR experience** - Krames On FHIR is a proven solution that addresses an organization’s patient education gaps. Krames has over 39 live clients and anothr 20 in different stages of implementation with thousands of clinicians who are using Krames On FHIR every day! No other patient education vendor can say that. Plus, we’ve developed repeatable best practices to prevent delays, reduce risks, and eliminate disruptions during implementation.


2. **Breadth and depth of expertise** - Krames brings to clients more than 40 years of experience focused on health care education, clinical workflow solutions, and positive patient outcomes - all rooted in the science of behavior change. We have internal experts experienced in health care regulations and risks who understand that evidence-based, clinically validated content - updated in real-time through FHIR technology - enables quality clinical education and speed to market for your organization.

3. **Direct to Patient automated education**- Our Direct To Patient automated education extends our Krames patient education outside of the four walls/portal and into the patients pocket! Pre/post procedure education, medication education and adherence, medications savings, and wellness to improve outcomes.


4. **Ease of use** - Upon conducting many hours of clinician focus groups, we created Krames On FHIR for seamless integration into the EHR workflow. It's a strategically developed application with a modern, initiative user interface that enhances the clinical workflow.

Keywords

Images

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Videos

No videos provided

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Downloads

No content provided

Alternatives

Company Details

Founded in 1978

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