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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Web Modernization
Web Modernization

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Categories

Solutions

Description

Product Description:
Convert more site visitors into patients with a healthcare-optimized website customized to your specialty, including mobile-responsive design, service-focused pages, HTTPS security, and expert SEO. We make it easier for patients to find your practice by optimizing your online profiles across search engines, maps, and high-visibility healthcare and local directories.
About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:
Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit https://connect.phynd.com/phynd. Phynd is an Epic App Orchard member. CURATION MODULES AND SERVICES Phynd 360 is uniquely built on curation modules and platform services. Curation modules ensure that provider data profiles are continuously updated and connected to locations, health plans, networks, clinical expertise and programs. Platform services share this continuously-curated and accurate provider data with consumers, staff, and systems that depend on it. The result is a smoother functioning health system. See the attached Phynd Data Sheet for detailed review of Phynd's Modules and Services. Or visit https://www.phynd.com/technology. The Phynd data platform is differentiated by several key capabilities: Provider Profiles. Phynd offers a digital profile for providers (people, places, and services, both in-person and virtual) both broad and deep in scale – built on a robust 500+ field data model which includes specialties, health plans, clinical networks, and other attributes which make the consumer experience and operations smooth. Places Profiles. Phynd offers robust digital place profiles which support assigning providers, specialties, health plans, networks, diagnostic tests, and more, to each location. Telehealth / Virtual Visit Support. In the COVID-19 and new normal going forward, Phynd is fully supportive, enabling your teams to flag which providers offer telehealth visits. This attribute is searchable via Phynd Search API (below) and provider search in the Phynd app, as well as via a Provider Search Microsite provided by Phynd for internal health system staff use. Identify providers in Phynd who are scheduling pre-consults or virtual visits as part of their profile, so those providers are displayed next to virtual visit schedule availability. Health Plan & Network Management. Phynd’s health plans and clinical network management module tracks provider participation in health plans, ACOs, and CINs. Phynd’s single digital footprint makes your network a marketable asset to regional employers.
About Phynd Technologies, Inc.:
Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit www.phynd.com. Phynd is an Epic App Orchard member.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Integrated AI functionality assists contextual understanding.

We integrate with Athena, Epic EHR ECW AllScripts Cerner MediTech DrChrono eMDs and other main EHR systems.

Our platform has been HIPAA-certified.

Currently, 19.8 million patients utilize Steer Health.

We use modern technology integrations and apps where applicable like AI automation, ChatGPT, Instagram, etc

Use Cases

Description:

How Island Dermatology's Growth Soars With Steer Health’s Support

Dr. Leila Ettefagh and Dr. Navid Nami have a board-certified dermatology practice in Newport Beach. Island Dermatology, excelling at providing a warm, family environment to meet the diverse skin care needs of the community, was looking for a partner to bring its services to more clients.

Challenges:

  • Lack of unified branding of acquired practices
  • Busy call center and phone tagging
  • Staff shortage at the front office
  • Low patient satisfaction rates

Solutions:

  • A unified modern website for all 5 locations with a co-branding strategy.
  • Steer's omnichannel self-service, including web, SMS, and
  • IVR reduced inbound calls by over 56% and saved 178 hours of staff time per week. 
  • Online reputation boosts from 3.1 to 4.6 on Google using the Steer AI-based patient advocacy module.
Pediatric use cases:

None provided

Users:

Island Dermatology

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Ancillary EMR, ERP system, Patient portal, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Cerner, Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Simplified User Experience
  • Integrated SEO, SEM, and SMM
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools
Differentiators vs Competitors:
  • More tools for patient communication
  • AI Voice Assist
  • Social Media Campaigns
  • Web Modernization
  • Dedicated Customer Support Team
Differentiators vs EHR Functionality:
Robust 500 point provider profiles. Robust 300 point location profiles. Pre-built provider, location, health plan/network, taxonomy model - not doable with MDM. Curation tools that enables thousands of staff to modify provider data. Integration to EHR, Claims and Marketing systems to ensure all get continuously-curated data.
Differentiators vs Competitors:
High customer satisfaction rate - 89.8 score via KLAS Research. 100% of customers would buy again per KLAS Research survey. Robust 500 point provider profiles with unlimited number of providers. Robust 300 point location profiles. Pre-built provider, location, health plan/network, taxonomy model - not doable with MDM. Curation tools that enables thousands of staff to modify provider data. Integration to EHR, Claims and Marketing systems to ensure all get continuously-curated data.

Keywords

Images

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Company Details

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