Steer Health offers digital patient payment, and patient billing solutions to help you engage patients early, and deliver a simple and secure experience that improves your financial performance.

• Early Digital Engagement: Capture patient billing payment information and preferences pre-service with automated invitations to enroll. 
• Convenient Engagement Channels: Text-to-pay enables fast and easy payments via smartphone or tablet.
• Flexible Payment Options: Preferred payment methods, including Apple Pay and Google Pay Get Started. 
• Payment Reminders: Automated communications meet patients at the right time on the digital platforms they use most.
• Personalized Experience: Personalized payment plan determined by proprietary AI model.
• Simplified Payments: Single, consolidated billing statement with a view of balances across family members.
• Patient Billing With Personalization: Easy-to-read statement with personalized messaging designed to drive online payments and eStatement adoption.
• Digital Wallet: Secure digital wallet to store preferred payment methods for future use and automation.
• Convenient Payment Options: Ability to use any payment option, including IVR, online bill pay and check, builds trust and satisfaction.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

• Healthcare Purpose-Driven UX
• Personalized Self-Service Tools 
• Text-to-pay via smartphone or tablet

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.