Patients want to schedule appointments digitally. 45% of young adults and 36% of the population say this is important to them.

With Orbita's Patient Self-scheduling, patients can proactively schedule – as well as cancel and reschedule – PCP appointments, repeat visits and routine services through the organization’s virtual assistant.

Providers can send reminders via email, text or IVR using Orbita’s outreach solution so patients schedule routine and preventive care. Likewise, specialists can respond to referrals from other providers to proactively engage patients for follow up.

• From these notifications, patients can easily and directly link to the virtual assistant without having to phone the office or scheduling service.

It’s win-win. Providers capture critical revenue without overextending limited staff resources. And patients celebrate the elimination of “telephone tag:” They no longer must interrupt their day to accommodate provider business hours. Instead, patients have convenient 24/7 access.

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

PatientBond's Online Scheduling and Digital Intake product is flexible, low cost and integrates with PatientBond's other Marketing, Health and Financial products/workflows

PatientBond's Online Scheduling and Digital Intake product is flexible, low cost and integrates with PatientBond's other Marketing, Health and Financial products/workflows