Orbita Blaze revolutionizes the search function on healthcare websites by transforming limited search tools into a genuinely intelligent virtual assistant. Using natural language understanding and intentional conversational dialogs, Blaze guides website visitors to the answers and care they’re looking for. Because the websites are more intuitive, patients find them useful – which results in higher conversions.

As part of the Patient Access and Acquisition solution – and representing the next generation of the digital front door – Orbita Blaze converts the entire website into an interactive virtual assistant:

• Understands the words and phrases patients naturally use, facilitated by natural language understanding, to home in on their specific need (“I need a foot doctor near me that takes Aetna”);
• Triggers thoughtful and hyper-personalized dialogs to pose questions and probe for details to ensure patients navigate to the appropriate resources (“What is your ZIP code?” “What is your gender?” “Are you pregnant?” “How long have you experienced these symptoms?”);
• Converts “seek/search” into “action” (e.g., “I’m looking for a provider” → “I’m scheduling an appointment”).

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Transform your health system’s inconsistent and disparate data into a single, unified source of information that can power endless possibilities. With hundreds or thousands of staff and affiliated physicians, health systems have valuable provider data stored across various EHRs, credentialing, and content management systems—a siloed and messy experience that prevents it from being properly leveraged. 

Kyruus Connect helps unify and optmize all of this disparate data to create a single, organized data source. This robust foundation can power seamless and efficient experiences including chatbots, reporting tools, search and scheduling experiences and more. 

As the industry’s largest care access platform Kyruus Health enables our partners to efficiently guide and match people to the care that’s right for them. We create connections across the entire healthcare ecosystem so that every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information.

By enabling informed decisions and confident action, we support healthier outcomes, reduce friction in healthcare, and grant more time back in everyone’s day. At the heart of care access, we connect people to healthcare in a whole new way.

In competitive evaluations, Kyruus Connect is chosen for its differentiating factors including:

- Includes our proprietary clinical library, which represents more than 25,000 search terms and 500 specialties. The Clinical Library powers the Smart Search engine to enable precise routing to ensure not only better capacity utilization, but also the right kind of utilization.

- Powers multi-channel patient access solutions.Kyruus Connect is the only provider data management solution on the market today that powers patient search and scheduling across all points of access (e.g. call centers, practice-to-practice referrals, health system and third party websites, and mobile apps).

- Ingests availability data. Kyruus Connect integrates with leading practice management systems (e.g. Epic, Centricity Business Solutions, athena, & Cerner) to enable users to search across the network for providers based on availability and schedule appointments directly into the underlying EHR. What's more, our solution provides novel data at the intersection of providers, locations where they practice, and their availability.

- Provides the provider engagement tools and data governance workflows to ensure provider data remains fresh and is kept up-to-date long-term.