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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Our provider led teams capable of laboratory testing, IV medication administration, procedures , and diagnostics are also being utilized by partners for scheduled post acute visits in two primary ways:

ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention as needed

Hospital-To-Home - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

About DispatchHealth: High-Acuity Care @Home:

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.


Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Product Description:

ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement. In standard interactions, this begins with virtual visits and various inpatient scenarios covered under virtual hospital. Once a patient has been discharged, ThinkAndor® can continue to support their patient journey through our virtual patient monitoring solutions. Features include:

  • Device-agnostic virtual rounding
  • Tracking vitals and patient status via the ThinkAndor® Virtual Assistant
  • Virtual visits launched from EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the electronic health records (EHR).

About Andor Health:
At Andor Health, our mission is to change the way care teams connect and collaborate. By harnessing machine and human intelligence, our cloud-based platform unlocks data stored in electronic medical records to deliver real-time actionable intelligence to care teams – both inside and outside of their enterprise. By optimizing communication workflows, our solutions accelerate time to treatment, decrease clinician burnout, and drive better patient outcomes. Built on an AI/ML framework, healthcare institutions and clinicians can self-configure the signals and workflow actions as you would any device connected to the internet, and personalize the intelligence they need at the right moment in time to provide better care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Presentation:

Meet Max. He is a pleasant 61-year-old male with a medical history of congestive heart failure. Max was hospitalized for 6 nights after presenting in the ED with atrial fibrillation with rapid ventricular response and lower extremity edema. Max was identified as being at high risk for readmission after discharge. His hospital case manager requested Bridge Care to follow up with Max within 48-72 hours.

DispatchHealth Visit

-Upon arrival at Max’s home, he was happy to report that we has continued to feel better since being released from the hospital. Max reported having occasional shortness of breath and lower extremity edema but denied any chest pain or shortness of breath at time of visit.  During the visit the DispatchHealth APP assessed his vitals, reviewed discharge paperwork, and completed their clinical exam.  It was discovered that Max’s O2 was 88%.  A breathing treatment was administered improving the O2 saturation and  a script for ongoing Ipratropium/Nebulizer was called in. APP checked labs on-site discovering Max was hypokalemic, a dose of potassium chloride was administered on-site and a prescription for oral potassium was ordered for follow up treatment.

-During the musculoskeletal exam it was discovered Max has post-inflammatory hyperpigmentation venous statis discoloration with erythema bilateral lower extremity to the level of the mid tibia and tender to palpation, 3+ pitting edema from feet to upper calves bilaterally, parts of the dorsal aspect of each foot is macerated due to excess moisture, and peripheral pulses 2+ bilaterally. IV Furosemide 20mg was administered to add in the reduction of the extremity edema. A follow-up visit was scheduled in two days with Bridge Care team. They are happy to report Max was improving and reports he is feeling better every day.

Outcome:

Thanks to the DispatchHealth Bridge Care team Max was able to avoid a trip back to ED, his PCP was updated on the new medical findings and care provided, and Max was able to recover comfortably at home. 

Pediatric use cases:

We are able to treat patients ages 3+ Months and older.

Users:

Health System patient patient populations

Description:

ThinkAndor® is the first-to-market virtual health collaboration platform leveraging AI-powered models, like OpenAI/ChatGPT, to orchestrate virtual collaboration experiences with clinical context. Our platform, ThinkAndor®, coordinates contextual workflows for Virtual Patient Monitoring care plans, while interacting with the four other key pillars of virtual health: Virtual Visits, Virtual Hospital, Virtual Team Collaboration, & Virtual Community Collaboration. ThinkAndor® has received multiple awards, including being ranked the #1 Virtual Care Solution by Black Book in 2023 with the Highest Client Satisfaction! In 13/18 KPIs, Andor Health ranked #1 across all 5 pillars of virtual health & collaboration. Our deep integrations with EHRs like Epic, Cerner, and Meditech allow ThinkAndor® to extend the following award-winning workflow orchestration capabilities to health systems:

  • Capture of trending vitals and data from a variety of Bluetooth devices
  • Real-time alerts and notifications
  • Secure collaboration channels
  • Voice-to-text clinical notes
  • ThinkAndor AI virtual assistant surfacing relevant content and clinical context for visits and care teams

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the EHR. 

Pediatric use cases:

ThinkAndor® can support a variety of pediatric workflows, including care plans configured by condition or custom workflows pursuant to requirements from the client.  

Users:
  • Medical University of South Carolina (MUSC) 
  • Orlando Health Arnold Palmer Hospital for Children 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Community based organizations

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Athenahealth, Allscripts/Eclipsys

Hardware Compatibility:

Desktop, Other, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Availability and Scale: Services are available 365 days a year, which is extremely important in order to treat patients on weekends and holidays. With multiple vehicles and teams in a market, we provide dedicated capacity to partners to treat the patients who most need our services. This capacity also grows overtime to meet demand

Care Coordination: Dispatch care teams work with our providers to gain access to patient notes and acute care information to best address post-acute needs. Once our visit is complete we share clinical notes with the patients' care managers, PCP and others on the care team within 24 hours (usually sooner) to ensure the patient is properly tucked back into their support.

Patient Experience: On average, the Net Promoter score for patients treated in our Post-Acute service lines are 98, demonstrating the importance of following up with patients post-discharge. 

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

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Company Details

Founded in 2018

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