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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Advanced Care - in-home hospital alternative 

 

DispatchHealth provides hospital-level care in the comfort of a patient’s home. Such patients typically present with general medical conditions that could otherwise result in a hospital admission. DispatchHealth calls this hospital alternative service Advanced Care. Advanced Care reduces unnecessary and costly hospital stays, which improves hospital capacity and throughput while producing superior outcomes for the patient. 

Create "Virtual Bed” revenue & inpatient capacity.

Care team: Our Advanced Care team is led by a hospitalist physician and supported by a nurse practitioner or physician assistant, 24/7 nurse command center and other caregivers (RNs, PT/OT partners) as needed. 

Our in-home hospital alternative care solution, Advanced Care, provides qualifying adult patients with advance medical care, social support, and 24/7 monitoring up to 30-days—all within the comfort of home. 

 

DispatchHealth’s Advanced Care program can help you: 

- Decrease inpatient hospital admissions and improve hospital system capacity 

- Reduce unnecessary ER visits, SNF stays, and ancillary service utilization 

- Drive significant medical cost savings including reduction in 30-day readmission rates 

- Improve health outcomes and achieve unparalleled patient satisfaction 

- Support the Acute Hospital Care at Home CMS waiver program 

- Enable community providers to directly admit patients 

Learn more here: DispatchHealth.com/AdvancedCare

About DispatchHealth: High-Acuity Care @Home:

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.


Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Product Description:

ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement. In standard interactions, this begins with virtual visits and various inpatient scenarios covered under virtual hospital. Once a patient has been discharged, ThinkAndor® can continue to support their patient journey through our virtual patient monitoring solutions. Features include:

  • Device-agnostic virtual rounding
  • Tracking vitals and patient status via the ThinkAndor® Virtual Assistant
  • Virtual visits launched from EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the electronic health records (EHR).

About Andor Health:
At Andor Health, our mission is to change the way care teams connect and collaborate. By harnessing machine and human intelligence, our cloud-based platform unlocks data stored in electronic medical records to deliver real-time actionable intelligence to care teams – both inside and outside of their enterprise. By optimizing communication workflows, our solutions accelerate time to treatment, decrease clinician burnout, and drive better patient outcomes. Built on an AI/ML framework, healthcare institutions and clinicians can self-configure the signals and workflow actions as you would any device connected to the internet, and personalize the intelligence they need at the right moment in time to provide better care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Who:

An 85-year-old woman who as chronic COPD with 3 inpatient hospitalizations in the past year for COPD exacerbations.  Has decompensated over the past two days with increased O2 requirement, cough, and fever.

Source:

Hospital ED evaluates patient confirms COPD exacerbation with an X-ray confirming pneumonia. In coordination with DispatchHealth Advanced Care team patient is admitted and onboarded to the AdvancedCare program

Care Coordination:

When Dispatch team arrives on site, they further risk stratify the patient for appropriateness with diagnostic capabilities on scene (physical assessment, lab- BMP, BNP, lactate, troponin, ECG, Xray). Patient receives daily hospitalist provider and twice daily RN visits, 4 days of IV antibiotics for pneumonia, and a high dose steroid taper, scheduled nebulizer therapies, and IV fluids.

PCP and pulmonologist engaged as a part of the care team up front. PT evaluates the patient in her home and works though safe bathing during her illness.  

As the patient returns to baseline respiratory status and no fever, she is transitioned to transitional phase of care to complete a 15-day episode of care daily. During that time, the patient’s steroid taper is adjusted and new prophylactic antibiotics added due to new symptoms in concert with the patient’s pulmonologist. 

Follow up appointments with PCP and pulmonologist are arranged and transportation is organized. Medication regimen and in-home management system is reviewed and adjusted. The patient’s scale for daily weights (she also has chronic CHF) was malfunctioning and “hasn’t worked in months” so a new one is arranged.  PT reviews conditioning that is commensurate with chronic illnesses. The patient and care team revisit and revise goals of care and advanced directives based on the patient and her daughter’s understanding of her chronic illness. 

Pediatric use cases:

We are able to treat patients ages 3+ Months and older.

Users:

Patients ages 3+ Months and older

Description:

ThinkAndor® is the first-to-market virtual health collaboration platform leveraging AI-powered models, like OpenAI/ChatGPT, to orchestrate virtual collaboration experiences with clinical context. Our platform, ThinkAndor®, coordinates contextual workflows for Virtual Patient Monitoring care plans, while interacting with the four other key pillars of virtual health: Virtual Visits, Virtual Hospital, Virtual Team Collaboration, & Virtual Community Collaboration. ThinkAndor® has received multiple awards, including being ranked the #1 Virtual Care Solution by Black Book in 2023 with the Highest Client Satisfaction! In 13/18 KPIs, Andor Health ranked #1 across all 5 pillars of virtual health & collaboration. Our deep integrations with EHRs like Epic, Cerner, and Meditech allow ThinkAndor® to extend the following award-winning workflow orchestration capabilities to health systems:

  • Capture of trending vitals and data from a variety of Bluetooth devices
  • Real-time alerts and notifications
  • Secure collaboration channels
  • Voice-to-text clinical notes
  • ThinkAndor AI virtual assistant surfacing relevant content and clinical context for visits and care teams

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the EHR. 

Pediatric use cases:

ThinkAndor® can support a variety of pediatric workflows, including care plans configured by condition or custom workflows pursuant to requirements from the client.  

Users:
  • Medical University of South Carolina (MUSC) 
  • Orlando Health Arnold Palmer Hospital for Children 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Community based organizations

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Other, Athenahealth, Allscripts/Eclipsys

Hardware Compatibility:

Desktop, Other, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Scalability: We have the proven ability to scale our programs as we have done so for the past 8+ years across the country. With our employed provider group, extensive capabilities, and technology platform.

On-Scene Provider Care: Ability to treat medically complex patients safely with exceptional outcomes, such as 0% for Unexpected Mortality, Serious Safety Events and SNF Admit Rate.  

Ability to Handle 15 or 30 Day Episodes:Allows us to treat patients beyond just their illness, leveraging the amount of time we spend in the home time to bring more value to partners (i.e. attestation, SDOH, Goals of Care, etc.) 

Highest Risk Patients for True Inpatient Replacement: 95% of Admitted Patients Have an Average Charlson Comorbidity Score >5 (highest risk group). Meaning complex patients can be safely treated in the home, freeing up valuable capacity and resources at health systems for higher margin DRG’s.

High Patient Acceptance Rate: Drives more admissions based on the trust we build with patients and their families, resulting in more utilization of program

Payor Relationships: Proven experience contracting with both national and local payors, providing health system partners confidence in long term value potential

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

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Company Details

Founded in 2018

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