Tailor-Fit Schedule Automation

Maximize scheduling efficiency with highly configurable automation that mirrors each plant and unit’s operation.

• Support industry-specific scenarios such as production line changes, job rotations, emergency response team assignments, and turnarounds.
• Automate scheduling steps matching internal procedures and union agreements.
• Generate schedules with your operation areas, crew, and shift pattern structures.
• Auto-block violations against employment laws, union contracts, fatigue rules, and internal policies.

Proactive Worker Engagement

Improve worker satisfaction and retention with flexible, fair, and transparent schedules.

• Track and accommodate employee schedule preferences.
• Allow eligible workers to volunteer, pick up, trade, or decline new shifts on demand.
• Distribute overtime fairly based on overtime balance, seniority, job classification, shift refusal history, etc.
• Offer workers secure web and mobile access to check schedules, pick up shifts, request leave, and more.

Agile Change Management

Fill last-minute coverage gaps quickly with qualified, available, and willing workers using a plethora of day-of management tools.

• Spot coverage gaps with a single view of staffing levels across all operating areas.
• Backfill openings swiftly with an on-demand list of available and qualified workers.
• Assign contingent labor to supplement staffing via volunteer signup, bidding, immediate shift pickup, and more.
• Notify workers about schedule changes and promote new shifts with automated calls, emails, SMS, and mobile notifications.

Continuous Coverage Optimization

Create more coverage possibilities with intelligent scheduling suggestions powered by a robust, always-on optimization engine.

• Shuffle scheduled workers before resorting to overtime and agency staffing.
• Split shifts into segments to accommodate flex pools with varying availability.
• Reassign underutilized workers to understaffed areas automatically.
• Prioritize assigning workers with the lowest overtime cost implications.
• Rotate job assignments to maintain workers’ skills proficiency across multiple posts.

Effective Labor Demand Planning

Plan and scale staffing demand to meet production and service targets with confidence.

• Convert production and service targets into jobs, shifts, and skill-mix requirements.
• Ensure an adequate pool of workers for backup contingency with on-call scheduling, volunteer signup, and more.
• Add, extend, split, or remove shifts on demand as staffing demands fluctuate.
• Forecast long-term labor demands with advanced predictive capabilities.

Integrated Leave Management

Streamline leave approval processes and backfill vacancies swiftly with built-in absence management tools.

• Allow workers to submit leave requests and view their leave balance in real-time.
• Enforce leave approval criteria such as leave allowances, staffing levels, and more.
• Support company-specific policies surrounding paid and unpaid leaves, protected leave days, and more.
• Update schedules instantly and backfill openings upon approval of leave requests.

Seamless Timesheet Management

Capture work hours and pay codes accurately to reduce payroll errors.

• Allow workers to submit timesheets online.
• Auto-validate timesheet entries for errors and deviations.
• Automate timesheet approval and amendment workflows.
• Map and populate the correct pay codes for payroll export.

• Medline

86% of the country's health systems use QGenda

QGenda delivers the only scheduling-centric Provider Operations Platform to better manage the entire healthcare workforce and truly optimize capacity across the enterprise.

Health systems support care delivery across many departments and locations. The workforce varies from employed, affiliated groups, locums, or staffed through MSOs. Each requires different provider operations and workforce management processes.

Simplify provider operations and optimize your full workforce across the enterprise with QGenda.

QGenda enables organizations to:

Optimize capacity to deliver care

Provide better access to care by ensuring your workforce, rooms, and resources are aligned to meet patient demand.

Save time

Reduce the time it takes to credential providers, build and manage optimized schedules, match providers to patients, track time, prepare payroll, and deliver workforce reports.

Improve provider satisfaction

Improve schedule equity, visibility, and work-life balance for providers. Streamline the credentialing process to eliminate provider frustration.

Increase revenue & reduce costs

Optimize provider time and room utilization to see more patients. Reduce labor expenses on overtime, extra shifts, and locums.

Improve patient safety

Deliver real-time, centralized access to on-call schedules so that the right provider is always contacted immediately in an emergency.

Minimize errors

Deliver real-time, accurate provider schedules. Improve payroll accuracy. Streamline workforce utilization reporting. Ensure access to up-to-date provider credentials and information.

Solutions for Hospitals & Health Systems

Intelligent provider scheduling

Automated, rules-based scheduling supports the unique needs of every provider, specialty, and department across the enterprise.

Digital room scheduling & capacity management

Centralized, real-time view of room availability, equipment, and care attributes allows space sharing and improves room utilization. View and manage exam room and OR blocks, provider schedules, and patient encounter information in one platform.

On-call provider scheduling

Centralized, immediate access to up-to-date, accurate on-call schedules for all departments ensures the correct providers are available for patients immediately when emergency strikes.

Workforce analytics

View up-to-date reports and dashboards to analyze trends, staffing, and utilization across the health system.

Time tracking & compensation management

Automate and geo-verify time punches. Ensure complete and accurate payroll based on complex pay rules.

Provider credentialing

Streamline credentialing, payer enrollment, and privileging across the enterprise. Maintain up-to-date, accurate credentials, and improve access to critical provider data.

Integration with 85+ systems

Exchange critical provider operations data with systems including the EHR, HRIS, RCM, clinical communications, contracting, payroll and more. 

• Baptist Health
• Loma Linda University Health
• Mercy Medical Group 
• Mayo Clinic
• Texas Tech University Medical Center