Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. ConvergeHEALTH Connect offers 3 use cases for: life sciences, health care, and the public sector.
Life sciences care coordinators
Differentiators vs EHR Functionality:
A comprehensive patient services suite addresses five service areas:
* Therapy: Connecting with patients to provide access to and support with their care
* Financial: Helping patients obtain the resources they require to stay on therapy
* Clinical: Providing patients with a point of contact during clinical trials and assisting with REMS
* Engagement: Supporting patients’ unique treatment journeys and enabling better long-term treatment outcomes
* Education: Delivering educational insights to inform patient decision-making and behaviors
Differentiators vs Competitors:
Multichannel digital patient support: Provide coherent, high-touch patient interactions across all communication channels
Cloud-based scalable platform: Built on Salesforce, the product provides a highly scalable platform, using cloud, mobile, and social technologies
“Connected Patient” solution accelerators: Leverage pre-built accelerators for patient data management, companion mobile apps, and Internet of Things/device integrations
Robust partner ecosystem: Deploy pre-packaged integrations for computer-telephony integration, document templates and automation, e-verification, and middleware
Care team collaboration: Provide effective patient support and care coordination across health care providers and other care team members
Individualized patient support journeys: Enable personalized therapy journeys and support models to facilitate great patient experience
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