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MDpay

MDpay

MDpay

By Relatient

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION
Collect Patient Balances Faster with Text Reminders and Online Payments
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PRODUCT ATTRIBUTES
badge_covid-19

COVID-19


badge_pediatric

Pediatric


AWARDS
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
2 Organizations
EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Description

## An Easier Way for Patients to Pay Using Mobile-First Technology Patient Balance Messaging & MDpay™️ Online Payments transform the patient payment experience * **Text & Email Statements** — reduce paper and update patients without a login with automated alerts avoiding past due amounts. * **Easy 24/7, Mobile Payments** — improve staff productivity and make more convenient for patients regardless of location or time of day. * **Secure, HIPAA Compliant** — reliable and secure patient-centered platform with highest standards to protect and patient information. * **Analytics** — reports track outreach and responses by patient and automated posts to monitor activity and balances.
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Use cases

Description

Text & Email Statements

Reduce paper and update patients without a login with automated alerts avoiding past due amounts.

Easy 24/7, Mobile Payments

Improve staff productivity and make more convenient for patients regardless of location or time of day.

Auto Draft Patient Payments

Setup payment plans tied to the HSA and accounts to cover their balances consistently and easily.

Analytics

Reports track outreach and responses by patient and automated posts to monitor activity and balances.

Secure, HIPAA Compliant

Reliable and secure patient-centered platform with highest standards to protect and patient information.

Users:

Patients, Administrators

Differentiators

Differentiators vs Internal Options:

None provided

Differentiators vs Competitors:

336% Increase In Online Payment: 

“We previously utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user-friendly and streamlined since partnering with Relatient.”

Site Administrator, Multi-Practice Group

Company information

Founded in 2012

Select which hospital or health system you work at and see a personalized match score.

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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