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Online Reviews

Online Reviews

Online Reviews

By Reputation

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Overview


Select which hospital or health system you work at and see a personalized match score.
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Athenahealth

Hardware Compatibility:

None provided

Description

1. Monitor all of your reviews on Google, Facebook and hundreds of review sites from a centralized dashboard. 2. Respond quickly and professionally when reviews post anywhere on the web. Our real-time alerts accelerate response time, and templates simplify the process. 3. Use mobile, email, SMS or kiosk-based requesting to meet customers where they are. Request reviews from every customer to build volume and increase ratings and rankings. 4. Stream your reviews to your locations’ web pages to build confidence in your service quality and convince consumers to choose you over competitors.
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Use cases

Description

Reputation’s robust platform enables brands to listen to their customers' voice and respond across Google and the digital landscape of review sites. With Reputation, you can manage and improve customer sentiment for all your locations using a centralized dashboard. Drive higher customer traffic and new business to your doorsteps.

COVID-19 use cases:

https://reputation.com/resources/reports-research/covid-19-online-communications-best-practices-for-healthcare-organizations/

Users:

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Company information

Founded in 2006

210.6M total equity funding

Select which hospital or health system you work at and see a personalized match score.
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About AVIA Connect

AVIA Connect is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, match scores, report generators, peer reviews, and market insights.

AVIA Connect is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

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