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Intelligent Agent Engagement

Intelligent Agent Engagement

Intelligent Agent Engagement

By Jacada

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION
Reduce complexity for Agents in the contact center for virtually any Use Case
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CATEGORIES

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KEYWORDS

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CLIENTS OVERVIEW
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USED BY
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EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Description

Set of solutions that boost productivity of contact center Agents for both inbound and outbound interactions. Including guided call scripting, automations and unified agent desktop.  See more information at https://www.jacada.com/solutions/intelligent-agent-engagement
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Use cases

Description

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Differentiators

Differentiators vs Internal Options:

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Differentiators vs Competitors:

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Company information

Founded in 1990

4.5M total equity funding

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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