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Orbita Platform
Overview
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Description
Orbita provides a conversational AI platform to design, build, manage, and optimize secure, voice, and chatbot-powered virtual assistants. Orbita's platform enables organizations to develop a single application that can publish across multiple channels, including phones, smart speakers, text messages, and web chat interfaces. With intuitive drag-and-drop interfaces for business and clinical end-users, powerful low-code/no-code tools for UX designers, and robust API's for developers/technical teams to ensure interoperability, security, and scalability. Customers leverage Orbita to enable next-generation user experiences and conversational interfaces for patient acquisition, customer service, population health, remote patient monitoring, and care management solutions.
EHR integration
Integrations: | Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other |
Hardware Compatibility: | Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other |
Clients
OVERVIEW
Key Clients
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Product attributes, keywords and solutions
PRODUCT ATTRIBUTES
COVID-19
Pediatric
CATEGORIES
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KEYWORDS
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Use cases
Description
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Users:
Anyone involved on a cross-functional team: Voice and chat UX designers; voice/chat content contributors (marketing,call center, customer service, patient engagement, clinical staff, etc.); developers
Differentiators
Differentiators vs Internal Options:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)
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- Project manager
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- Executive sponsor
- Internal consultant
- Other
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Reviewer’s Org EMR compatibility
Reviewer’s Org Type
- AMC
- Pediatric Facilities
- ACO
- Rural Presence
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Reviewer’s Rating
5
4
3
2
1
Reviewer’s Role
- End user
- Project manager
- IT / Technical support
- Executive sponsor
- Internal consultant
- Other
Reviewer’s Org Size
- XL ($5B+ NPR)
- L ($3-5B NPR)
- M ($1-3B NPR)
- S ($0.2-1B NPR)
- XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Reviewer’s Org Type
- AMC
- Pediatric Facilities
- ACO
- Rural Presence
Contact
- AVIA Connect Classic
- AVIA
