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By Docpace

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Select which hospital or health system you work at and see a personalized match score.

A Virtual Waiting Experience for Patients
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Key Clients
Clients Your Size
0 People
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EHR integration


Website / public online sources, Other

EMR Integration & Relevant Hardware:


EMRs Supported:

athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized)


At DOCPACE, we like you to imagine flight status updates but for doctors' appointments. We use machine learning and automation to predict delays before they happen so doctors can notify patients ahead of time if their appointment will start on time or delayed. Healthcare staff can automatically text patients a link to enter a virtual waiting room. The link shows patients when they're expected to be seen and allows them to check-in from the parking lot when they have arrived. Our Virtual Waiting Room experience combined with the machine learning aspect of our technology helps providers make more informed scheduling decisions, leading to increased billable hours.
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Use cases


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COVID-19 use cases:
Eliminates the need for waiting rooms which helps minimize the risk of spreading COVID-19.

Differentiators vs Internal Options:

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Differentiators vs Competitors:
Our platform aggregates data across systems, creating an unfair advantage around Big Data access. This allows us to “learn” and generate “smarter” analytics to optimize scheduling and eliminate inefficiencies. We have developed a method and technology to reduce our integration process from 6-months to under 5 days. Our rather large competitive advantage is that our technology is learning across systems so we are not system bound with our data collection. This allows us to become smarter than them.
Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design

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Product Delivery

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Company information

Select which hospital or health system you work at and see a personalized match score.

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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