DOCPACE

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By Docpace

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DOCPACE

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AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

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Avia Summary

DOCPACE is a solution provided by Docpace which was founded in 2014. It belongs to the digital health solution Scheduling.

DOCPACE integrates with major EMRs such as athena, Athenahealth.

Some other resource(s) that may be helpful in learning about DOCPACE include: A buyer’s guide to conversational AI

DESCRIPTION

At DOCPACE, we like you to imagine flight status updates but for doctors' appointments. We use machine learning and automation to predict delays before they happen so doctors can notify patients ahead of time if their appointment will start on time or delayed. Healthcare staff can automatically text patients a link to enter a virtual waiting room. The link shows patients when they're expected to be seen and allows them to check-in from the parking lot when they have arrived. Our Virtual Waiting Room experience combined with the machine learning aspect of our technology helps providers make more informed scheduling decisions, leading to increased billable hours.

CATEGORIES & SOLUTIONS

Scheduling

E-Check In Tools

CLIENT TYPES

None provided

EHR integration

Integrations

Website / public online sources, Other

EHR integration and relevant hardware

Required

EMRs supported

athena, Athenahealth

Hardware compatibility

Mobile / Tablet (web optimized)

Use cases and differentiators

Use case descriptions

None provided

Users

None provided

Differentiators vs internal options

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Differentiators vs competitors

Our platform aggregates data across systems, creating an unfair advantage around Big Data access. This allows us to “learn” and generate “smarter” analytics to optimize scheduling and eliminate inefficiencies. We have developed a method and technology to reduce our integration process from 6-months to under 5 days. Our rather large competitive advantage is that our technology is learning across systems so we are not system bound with our data collection. This allows us to become smarter than them.

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Select which hospital or health system you work at and see a personalized compatibility level.

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Reviewer’s Org Size

XL ($5B+ NPR)
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AMC
Pediatric Facilities
ACO
Rural Presence

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Explore Related Resources

July 25, 2023

A buyer’s guide to conversational AI

Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.

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