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CareLINK

CareLINK

CareLINK

By Callidus Health

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CareLINK is a comprehensive solution designed to handle the full range of complex communications between health systems and patients while precisely supporting complex clinical and administrative workflows.
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Overview



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Description

The CareLINK solution focuses on communications between providers/clinics and patients with key capabilities including: 1. Comprehensive schedule management & answering service replacement with complete record capture and analytics 3. Multi-channel communication with patients including 2-way SMS, website live chat, and telemedicine 4. Complex reminders, recall, and mass notification capabilities focused on precise scripting to reduce no shows, correctly preparing patients for procedures/surgeries, and easily customizable, robust mass notifications to fit situational need 5. Complex/customizable e-form, survey, and questionnaire capabilities ranging from e-intake to clinical scales with auto-scoring and full visualization/analytics
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EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Clients

OVERVIEW
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Product attributes, keywords and solutions

CATEGORIES

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KEYWORDS

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Use cases

Description

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COVID-19 use cases:
CareLINK COVID-19 Applications 1. Within 24 hours changed appointment reminder scripting across email, text, and phone to include clinic/department specific coronavirus instructions – including urls/hyperlinks to client web pages addressing coronavirus and providing instructions so patients had quick direction to the desired information sources 2. Within 24 hours put in place clinic/department specific messaging for mass notifications via email, text, and phone calls - updating patients on locations closures, hours changes, and intake process modifications 3. Rapidly implemented customized pre-screening workflows for all visit types- scheduled, walk-in, and after-hours care including ability for office staff to send custom, trackable pre-screening questionnaires “on-demand" 4. Helped transition patient volume to telemedicine visits when possible using precise mass notifications with directions/sign-up instructions with links, etc. specific to clinic/department 5. Converted previous office intake workflows (forms, questionnaires, docs to sign) into virtual workflows with e-versions of materials needed under telemedicine circumstances
Differentiators

Differentiators vs Internal Options:

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Differentiators vs Competitors:

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Images

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Videos

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Downloads

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Company information

Verify your employment with a hospital or health system and see a personalized match score.
Ratings & Reviews

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  • Pediatric Facilities
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Reviewer’s Rating
5
0%
4
0%
3
0%
2
0%
1
0%

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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