DocASAP Scheduling on Behalf enables health system and health plan staff to match patients and members with optimal care and accurately schedule their next appointment, helping improve care coordination, outcomes, and operational efficiencies.
DocASAP empowers staff members to efficiently navigate patients to the right provider and schedule appointments on their behalf through a simple, optimized online experience. Staff can schedule an appointment while interacting with a patient on the phone or at the care setting’s point of departure. The scheduling process is intuitive and easy to use, saving time booking appointments.
DocASAP enables staff to easily identify in-network specialists that meet patients’ and members’ needs, enabling quick and accurate referrals. Scheduling on Behalf
relieves patients from the responsibility of contacting referred providers, reducing missed referrals and patient leakage.
DocASAP’s Scheduling on Behalf helps support care plan compliance. Patients forgetting to schedule annual wellness screenings or follow up appointments can lead to health risks and create costly ER visits. With DocASAP, medical and access center staff can schedule follow-
up appointments on the patients' behalf, increasing the likelihood that the patient will meet their care plan goals.
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