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Sensentia Virtual Agent

Sensentia Virtual Agent

Sensentia Virtual Agent

By Sensentia

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION
Sensentia's virtual agent supports sales enablement for plan shopping and member self service. It provides depth of plan data, plan comparison, integration with live chat and warm transfer to telephony systems.
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PRODUCT ATTRIBUTES
badge_covid-19

COVID-19


badge_pediatric

Pediatric


CATEGORIES

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KEYWORDS

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CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
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EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Description

Sensentia’s chatbot solution is designed to conveniently mimic human behavior as a conversational partner, powering comfortable and highly efficient interactions with plan members. Leveraging Sensentia’s core AI platform, the chatbot connects to a payer’s source of truth to instantaneously provide contextual, automated answers in natural language format on any omni-channel platform supporting any device. The solution easily integrates with CRM platforms to create a seamless and engaging member experience as well as prospective members shopping for a plan.
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Use cases

Description

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Differentiators

Differentiators vs Internal Options:

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Differentiators vs Competitors:

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Company information

Founded in 2011

2.2M total equity funding

Select which hospital or health system you work at and see a personalized match score.

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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