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COVID-19 Vaccine Access Clinical Program Powered by Orbita

COVID-19 Vaccine Access Clinical Program Powered by Orbita

COVID-19 Vaccine Access Clinical Program Powered by Orbita

By Orbita Inc.

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Orbita's COVID-19 vaccine clinical program provides healthcare organizations with a streamlined approach to automate inbound and outbound patient communications about the vaccine through conversational chat and voice-powered self-service tools.
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Overview



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Description

Throughout the COVID-19 pandemic, healthcare organizations have routinely faced capacity issues, call center overwhelm, and resource cuts. Consumer and patient inquiries will only continue to grow as COVID-19 vaccines become available. Orbita's COVID-19 vaccine clinical program provides healthcare organizations with a streamlined approach to automate inbound and outbound patient communications about the vaccine through conversational chat and voice-powered self-service tools. Key Capabilities: FAQs (i.e. COVID-19 vaccine info and testing) Vaccine eligibility screening Symptom screening and care recommendations Location directory Appointment scheduling Proactive campaigns Voice search engine optimization (SEO) Multilingual Live chat escalation Learn how you can enhance your patient and HCP engagements: https://blog.orbita.ai/orbitas-covid-19-vaccine-clinical-access-program-for-pharma 2020 has been a year of revolutionary change for the healthcare IT landscape. What does 2021 and beyond have in store? In a recent Health IT Outcomes article, Orbita CEO Bill Rogers details his predictions for the future of chat and voice solutions in healthcare. https://blog.orbita.ai/where-are-chat-and-voice-solutions-headed-in-2021
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EHR integration

Integrations:

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Clients

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Product attributes, keywords and solutions

PRODUCT ATTRIBUTES
badge_covid-19

COVID-19


badge_pediatric

Pediatric


CATEGORIES

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KEYWORDS

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Use cases

Description

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COVID-19 use cases:
With the impending delivery of a COVID-19 vaccine in 2021, a whole new set of challenges will arise for healthcare organizations. Healthcare organizations must proactively respond to patient demands and already-increasing volume of vaccine questions. Among the challenges will be combatting patient apprehension and misinformation, screening patients for vaccine eligibility, scheduling vaccinations, and post-vaccination monitoring programs. Healthcare organizations can proactively streamline these processes by expanding their digital front door initiatives with a niche program like Orbita's COVID-19 Vaccine Access Clinical Program that is dedicated to COVID-19 vaccine information and patient support.
Differentiators

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Company information

Founded in 2015

7.5M total equity funding

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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