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EHRConnect

EHRConnect

EHRConnect

By EDCi

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Welcome to the next generation of the Healthcare Contact Center
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Overview



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Description

EHRConnect transforms the healthcare contact center into a single patient communication platform. Point solutions for appointment reminders are costly and the siloed technology can create confusion for patients. EHRConnect can send appointment reminders for you and it eliminates reminders sent to patients after they have cancelled their appointment. EHRConnect serves real-time patient data to your contact center agents from your electronic health records. By using automation, adhering to business protocols, and mapping patient history you can turn your contact center into a revenue-generating solution. EHRConnect will save your agents time and improve the overall patient experience. Centralize your patient communications and take control of where, when, and how you communicate with your patients.
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EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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CATEGORIES

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Use cases

Description

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COVID-19 use cases:
EHRConnect allows for automated, contactless scheduling, bill pay and self-service options. Expanding on EHRConnect’s advanced two-way, real-time appointment reminders, you can now automate your process from appointment reminder to exam room. While waiting in the clinic’s parking lot, the patient will be notified of COVID 19 procedures and will be able to fill out forms and confirm insurance. When it is the patient’s turn to enter the building, they will receive a message notifying them to enter the building and proceed to the appropriate room.
Differentiators

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Company information

By EDCi

Verify your employment with a hospital or health system and see a personalized match score.
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Reviewer’s Rating
5
0%
4
0%
3
0%
2
0%
1
0%

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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