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CCIQ - All-Inclusive Connected Care Management Platform

CCIQ -  All-Inclusive Connected Care Management Platform

CCIQ - All-Inclusive Connected Care Management Platform

By ChronicCareIQ

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Select which hospital or health system you work at and see a personalized match score.

Comprehensive remote care management platform for patient populations with two or more chronic conditions.
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Key Clients
Clients Your Size
1 Person
3 Organizations
EHR integration


Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)


CCIQ is an in-house, patient centric Connected Care Management platform that transforms the patient experience by leveraging the existing relationship between providers and their chronic patient population to connect, collect, monitor, and proactively respond to patient provided insights into their well being between office or home visits.

Automated capturing of time spent in eligible non-face to face care management activities - including telephone connection and EHR events - ensures maximum monetization of staff work for inclusion in monthly billing report for submission.

Once implemented, our partnered healthcare organizations have documented improvements in clinical outcomes with fewer hospital re-admissions, operational workflow efficiencies, patient satisfaction, and sustainable revenue growth within 60 days of go live.

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Use cases


Please find case studies here: https://chroniccareiq.com/case-studies/


Differentiators vs Internal Options:
  • Technology that allows healthcare organizations the ability to proactively engage and query their chronic patient population between face to face visits via smartphone, text, email, or schedule phone call
  • Automates the tracking of time spent in non-face to face care management activities, allocation to relevant CPT code, and aggregation of all timed activities for submission of eligible reimbursements to EHR platform for billing
  • Provide care management teams situational awareness of their monitored patients' health status in order to take action on those trending outside clinical thresholds prior to decompensation.
  • By managing by exception, CCIQ answers the question WHO needs care management attention, WHEN they need it, and WHY they need it.
  • Ability to track and bill CCM, RPM, TCM, BHI included
Differentiators vs Competitors:
  • Not a 3rd party outsourced call center - HCOs are able to manage their CCM/RPM programs internally
  • Patients surveyed feel more connected with their provider and the staff they are familiar with - not someone on the phone
  • Revenue generation / ROI - As opposed to sharing a portion of each patient reimbursement, CCIQ's flat-rate, per provider monthly subscription allows HCOs to keep 100% of the reimbursement revenues regardless of the number of patients enrolled.
Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design

None provided

Product Delivery

None provided

Company information

Founded in 2015

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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