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Healthcare Customer Service

Healthcare Customer Service

Healthcare Customer Service

By PEGA

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION
Deliver one-on-one style care at scale. Pega’s technology goes beyond a 360-degree view to deliver patient insights that can be actioned in the moment on any channel.
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CATEGORIES

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KEYWORDS

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CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
1 Organization
EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Description

Pega Customer Service for Healthcare breaks down the barriers created by traditional CRM solutions, allowing you to deliver cost-effective, high-quality care through your service teams. With Pega, you lever your best practices into streamlined processes that dynamically guide each service interaction, automatically adapt service delivery to the channel or device, and enable rapid response to market change without the need for any coding from IT.
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Use cases

Description

None provided

COVID-19 use cases:
Tracking and proactive engagement of Covid-19 Cases.
Differentiators

Differentiators vs Internal Options:

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Differentiators vs Competitors:

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Company information

By PEGA

Founded in 1970

About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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