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Clinical Action Platform

Clinical Action Platform

Clinical Action Platform

Overview


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Avia Summary

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Clinical Action Platform is a solution provided by LookDeep Health which was founded in 2019. It belongs to multiple categories of digital health solutions including Virtual Visits (Synchronous + Asynchronous), Remote Monitoring (RPM), and Virtual Nursing.
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It has 3 verified clients.
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Clinical Action Platform integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Clinical Action Platform include: Top Remote Monitoring Companies Report | 2023 and Top Virtual Nursing Companies Report
DESCRIPTION
The Clinical Action Platform is the first computer vision powered telemedicine platform for hospitals. It seeks to drive the cost of basic telemedicine to zero and create value through the solution's flexibility and AI insights. It consists of three components: Patient Central - Centrally monitor patients- early warning, virtual assessments, e-Sitting, eICU light, etc. Care Connect - Mobile connectivity for doctors, nurses and other care providers. Access AI observation of patients and instantly connect via realtime telemedicine. Family Care Connect - Share information with loved ones about what’s happening in the patient’s room and instantly connect for video visits.
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Product capabilities

Virtual Encounter

Live Video View (Virtual Sitting) or Virtual Visits

AVIA GUIDE
What is virtual encounter?
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
EHR integration

Acute care EMR, ADT
Recommended, but not required
Epic, Cerner
Not applicable
Use cases and differentiators

LookDeep Clinical Action Platform serves to create one flexible platform for multiple video needs inside the hospital (in addition to AI patient monitoring). Supported Tele Use Cases Include Inpatient:

  • Tele Consult
  • e-Sitting
  • eICU (for the ICU or rest of the hospital)
  • Emergency Department (consults / admitted patients)
  • Family Connect (Video Visits)
  • Early Warning / Centralized Monitoring Teams

Care Providers, e-Monitors (Sitters or Providers), Patient Family and Loved Ones

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.

In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.

The combination of ubiquitous low cost video for multiple inpatient use cases and a business model that only succeeds if it creates enough value for clinical care leads to long term alignment between the values of the hospital and LookDeep.

Company information

Founded in 2019

$4 total equity funding

Reviews


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Overall Score
4.7

3 reviews


4.7

Features

5.0

Ease of use

5.0

Customer Support

4.3

EHR Integrations

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Reviewer’s Rating
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

May 24, 2023

verified

May 24, 2023

Solid product - Amazing customer service

Working with LookDeep is a pleasure. From the first meeting through implementation and beyond they have been true partners.

My company elected to use LookDeep's remote sitter solution for patients at high risk for falls. At the pilot site it was common to utilize 8-10 staff members a day as in-room patient sitters. These staff members were being pulled away from their regular patient care duties. With LookDeep we have replaced most in person sitters with a LookDeep camera and one staff member monitoring remotely. 

LookDeep made the initial install and training easy. They were very cognizant of the proposed timeline and worked diligently to meet our requirements. The level of go-live support they provided was perfect. Support was provided by both technical and clinical experts. They stayed very hands on with our team until it was obvious that the project was stable and that our operations team was comfortable in all aspects. 

Ongoing support has met the same standard they established early in the project. The LookDeep team is incredibly responsive to all questions and suggestions. Several small tweaks to their platform have been made based on feedback from our end users. All of those tweaks have served to make the system more initiative to the end users. 

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A verified Project manager working with Clinical Action Platform from a extra small-sized, ACO hospital.


Helpful(0)

May 10, 2023

verified

May 10, 2023

Excellent, innovative choice for tele-sitting

Our healthcare organization has deployed LookDeep for centralized tele-sitting at five of our hospitals with plans to roll out at another five facilities over the next six months. LookDeep has been actively involved and attentive from the beginning of the project. The concept of tele-sitting can be uncomfortable for bedside nurses to accept. LookDeep has provided onsite support for tele-sitters and onsite education at each go-live which has resulted in a greater level of confidence for the bedside nurses to 'trust tele-sitting'. Customer support has been outstanding. They have been immediately responsive to every concern, even proactive is some cases. They have embraced 'enhancement' requests and have the agility to turn around controlled, tested changes within a short timeframe. The application really does what it claims.

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A verified Project manager working with Clinical Action Platform from a extra small-sized, ACO hospital.


Helpful(0)

May 10, 2023

verified

May 10, 2023

LookDeep has been a game changer.

We have implemented the LookDeep product/platform for tele-sitting in our system. We are currently live with this program at 5 of our 18 acute care hospitals and plan to expand this to all 18.  

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Stacy Hammett

TeleHealth Administrator, Executive sponsor working with Clinical Action Platform at Baptist Memorial Health Care Corporation

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Clients


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