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Patient Access

Patient Access

Patient Access

By Lumeon

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION

None provided

CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
0 Organizations
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop, Other

Description

Lumeon provides solutions to improve the patient experience by automating and virtualizing the patient appointment process. -Start with the immediate need (e.g. reminders) then evolve toward a complete digital consumer experience. -Streamline patient administration with eForms. -Better prepare the patient and improve experience through automated instructions. -Virtually assess patients to adapt the care plan to their needs and risks. -Collect PROs (Patient Reported Outcome) to monitor patients and adapt care recovery advice. -Automate prescription refill notification and improve medication adherence
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Use cases

Description

Lumeon enables next-generation patient access by engaging and coordinating patients and their families along a simple, timely, and convenient digital experience, taking them step-by-step through the process.

We automate and virtualize your patient journey, incorporating ‘self-service’ automated interaction wherever possible, while also coordinating contact center staff resources to respond, follow up, and make decisions in a timely and efficient way.

Users:

Patients, Providers, Administrators

Differentiators

Differentiators vs EHR Functionality:
  • Design and deploy digital patient journeys driven by Lumeon’s pathway engine, to keep patients engaged and build loyalty.
  • When required, tasks and decisions are automatically prioritized, escalated, and assigned to the right team member.
  • Proactive navigation connects the care journey, reducing the burden on patients, while self-service capabilities enhance convenience.
Differentiators vs Competitors:

Lumeon’s vision fits and aligns with our goals. The platform gives us the opportunity to use technology to improve the patient experience and increase efficiency in our operations.

Laurie Johnson, executive administrator of ambulatory services at Keck Medicine of USC

Company information

Founded in 2005

88.1M total equity funding

Select which hospital or health system you work at and see a personalized match score.
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