Waiting Room Links

A healthcare organization may want a single link for patients to use for virtual visits or may want a unique vanity link for each provider. Links can be shared online, over the phone, or through marketing materials. This workflow eliminates the need for an integration and can be used for scheduled or on-demand encounters. Schedule appointments in your EHR as usual and share the link with your patient. You can do this directly from Mend at the appointment time, include it on your website, or add it to your EHR's appointment reminders. When it's time to connect, the patient will initiate the visit by clicking the link and entering a virtual waiting room. Mend can provide alerts to providers and staff that a patient has connected for an appointment.