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Consumer Experience

Consumer Experience

By Press Ganey

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Press Ganey helps you manage all aspects of your online presence through industry-leading review generation, seamless web-wide listings management, powerful turnkey provider directories, simplified online scheduling, modern and simple tools for collecting patient feedback at the point of care, and advanced review monitoring and analytics to help you understand and improve the patient’s customer experience.
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Overview



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Description

Inform, engage, and acquire patients across every digital pathway with less friction and better insights. Stand out from competitors by delivering consistent messaging and natively integrated calls to action. 88% of referred patients look up provider reviews before they book an appointment. Press Ganey helps you collect, monitor, and publish more reviews to tell a compelling and consistent brand story across the web. Press Ganey's proprietary partnerships with Google, Apple, WebMD, Healthgrades, and more give you unrivaled control of your online presence. Press Ganey's AI technology extracts meaningful insights from patient comments to identify problems and transform the patient experience based on real-time feedback.
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EHR integration

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Verify your employment with a hospital or health system and see a personalized match score.
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Reviewer’s Rating
5
0%
4
0%
3
0%
2
0%
1
0%

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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