Consumer Experience

Inform, engage, and acquire patients across every digital pathway with less friction and better insights. Stand out from competitors by delivering consistent messaging and natively integrated calls to action. 88% of referred patients look up provider reviews before they book an appointment. Press Ganey helps you collect, monitor, and publish more reviews to tell a compelling and consistent brand story across the web. Press Ganey's proprietary partnerships with Google, Apple, WebMD, Healthgrades, and more give you unrivaled control of your online presence. Press Ganey's AI technology extracts meaningful insights from patient comments to identify problems and transform the patient experience based on real-time feedback.